Snook2 Posted December 20, 2003 Share Posted December 20, 2003 hi everyone, ive just recently found a problem with my checkout process...it has been working before fine.... however when you get to the checkout_shipping.php page and click on continue...it doesnt go to the next step (ie/ payment information page) it refreshes back to checkout_shipping.php.... can anyone suggest a solution...i havent made any changes to the cart recently other than a modifying the checkout_success.php page to track google's adwords... thanks in advance.... Link to comment Share on other sites More sharing options...
TerryK Posted December 20, 2003 Share Posted December 20, 2003 Try reverting back to the page you were using before modifying the page. ( Hopefully you've got a backup copy! ) I've found that the best way for me to make mod's is to make one change, then test the page. If the changes work, I go on to the next task; if they don't, I undo what I did and try again. This is probably not of much help to you for your current problem, but perhaps can save you some anguish for future ones... HTH, Terry Terry Kluytmans Contribs Installed: Purchase Without Account (PWA); Big Images, Product Availability, Description in Product Listing, Graphical Infobox, Header Tags Controller, Login Box, Option Type Feature, plus many layout changes & other mods of my own, like: Add order total to checkout_shipment Add order total to checkout_payment Add radio buttons at checkout_shipping (for backorder options, etc.) Duplicate Table Rate Shipping Module Better Product Review Flow * If at first you don't succeed, find out if there's a prize for the loser. * Link to comment Share on other sites More sharing options...
Snook2 Posted December 20, 2003 Author Share Posted December 20, 2003 Thanks for the suggestion Terry...i have tried reverting back to the old one but doesnt seem to help... i havent actually made any changes to checkout_shipping.php ....only to the checkout_success.php page...so im not sure whether this could have been a cause of the problem to begin with... still can't figure out the problem... :( Link to comment Share on other sites More sharing options...
Snook2 Posted December 21, 2003 Author Share Posted December 21, 2003 Problem fixed... :) Link to comment Share on other sites More sharing options...
On-line Trader Posted June 23, 2007 Share Posted June 23, 2007 Please post your solution to this Snook. I have the same concern. Thanks. Link to comment Share on other sites More sharing options...
i960 Posted October 28, 2007 Share Posted October 28, 2007 I'm having the exact same problem. I haven't made any changes lately, but since yesterday no one can get past the checkout_shipping.php page. I have Fast Easy Checkout installed, so my checkout_shipping.php page also has the payment form on it. I've never had this problem before. Link to comment Share on other sites More sharing options...
boliviasfinest Posted November 19, 2007 Share Posted November 19, 2007 I'm having the exact same problem. I haven't made any changes lately, but since yesterday no one can get past the checkout_shipping.php page. I have Fast Easy Checkout installed, so my checkout_shipping.php page also has the payment form on it. I've never had this problem before. I have the same problem, everything was working fine, I dont think I made any substantial changes but the checkout_shipping is not working, when I click on checkout, it returns to the shopping cart. I had backed up my store some time ago, I uploaded the back up and tried again, but same thing, stuck in the shoppping cart and cant proceed to checkout, I dont understand what happened. How did you resolve it? Please, I appreciate very very much any help since I am ready to launch the store and now I'm stuck with this. Thank you! Link to comment Share on other sites More sharing options...
arduncan Posted November 20, 2007 Share Posted November 20, 2007 I have the same problem, everything was working fine, I dont think I made any substantial changes but the checkout_shipping is not working, when I click on checkout, it returns to the shopping cart. I had backed up my store some time ago, I uploaded the back up and tried again, but same thing, stuck in the shoppping cart and cant proceed to checkout, I dont understand what happened. How did you resolve it? Please, I appreciate very very much any help since I am ready to launch the store and now I'm stuck with this. Thank you! Same here - everything's been fine for over a year and I haven't made any changes. Link to comment Share on other sites More sharing options...
Guest Posted November 20, 2007 Share Posted November 20, 2007 Same here - everything's been fine for over a year and I haven't made any changes. I'm having the same problem! Please help! Link to comment Share on other sites More sharing options...
i960 Posted November 20, 2007 Share Posted November 20, 2007 I have the same problem, everything was working fine, I dont think I made any substantial changes but the checkout_shipping is not working, when I click on checkout, it returns to the shopping cart. I had backed up my store some time ago, I uploaded the back up and tried again, but same thing, stuck in the shoppping cart and cant proceed to checkout, I dont understand what happened. How did you resolve it? Please, I appreciate very very much any help since I am ready to launch the store and now I'm stuck with this. Thank you! My problem ended up being somehow related to the shipping session. In checkout_confirmation.php, there is some code like this: // if no shipping method has been selected, redirect the customer to the shipping method selection page if (!tep_session_is_registered('shipping')) { tep_redirect(tep_href_link(FILENAME_CHECKOUT_SHIPPING, '', 'SSL')); } For whatever reason, the shipping session was not being set. In my case, I only have table rate shipping, so there is nothing for the customer to select on the shipping page. I had fast easy checkout installed that combines the shipping/payment pages. It worked when I first installed it, but it's always been very unreliable, and this problem was the latest in a long string of them. I went back over the instructions and made damn sure that I had installed it correctly and that it wasn't conflicting with any other contributions. I ended up just removing fast easy checkout, and all of my checkout problems went away. I did like not having a separate shipping page, especially since there was nothing there for the customer to do. So instead, I modified the checkout_shipping.php page to set the shipping session and then just redirect to the payment page. It happens instantly so the customer has no idea there even is a shipping page. On the payment page, I just added a little bit at the top that explains what the shipping cost is. I basically get the same effect as fast easy checkout, without all the poorly written butchered up code. Now obviously, this won't work for most people, but it works great for me. Link to comment Share on other sites More sharing options...
Guest Posted November 22, 2007 Share Posted November 22, 2007 Problem fixed... :) Link to comment Share on other sites More sharing options...
Guest Posted November 22, 2007 Share Posted November 22, 2007 I am having the same issue - can you tell me what you did to fix the problem ? Link to comment Share on other sites More sharing options...
jmkeane Posted January 20, 2008 Share Posted January 20, 2008 I had the same problem. What it was was that I disabled all the shipping options in Admin as I wanted free shipping. The way around it was to enable flat rate shipping and just put in $0. Link to comment Share on other sites More sharing options...
steward dondi Posted February 20, 2008 Share Posted February 20, 2008 has anyone figured out in the checkout_process.php what the issue could be? I'm stuck here, I'm hearing it's a coding error but I dont know what to check my checout_process.php against. Could you post your coding for that file so I can check mines against it to make sure everything is right. Thanks much Steward Dondi Link to comment Share on other sites More sharing options...
neashfella Posted April 9, 2008 Share Posted April 9, 2008 Hi, I had this problem and was told that it was a problem with the sessions file and the storage of sessions info. Try clearing your PC's cache and retry. Neash Link to comment Share on other sites More sharing options...
hsuperman Posted July 31, 2008 Share Posted July 31, 2008 hey guys- i had this same problem and fixed it by reinstalling all the shipping and payment modules. good luck! Link to comment Share on other sites More sharing options...
New 
Recommended Posts
Archived
This topic is now archived and is closed to further replies.