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fedex price quotes too high


cln

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I am using the fedex contribution (Fedex Real Time Quotes) version Fedex_Direct_1.11.

 

My prices from fedex are coming back way too high. I called fedex support and it is not an issue on their side. They told me I must be inflating the price somehow on my side. I've checked my settings and I can't find anything that would be raising the price.

 

I've read the forum Steve Fatula started about this contrib but cannot find anything that might help me.

 

If anyone knows what might be the problem please let me know.

 

Thanks

Charity

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Could it be that the default tare weight (set initially to 3) is throwing off your weight calculations? Look in the admin/store config/shipping & packaging section to see what it's set at.

 

HTH,

 

Terry

Terry Kluytmans

 

Contribs Installed: Purchase Without Account (PWA); Big Images, Product Availability, Description in Product Listing, Graphical Infobox, Header Tags Controller, Login Box, Option Type Feature, plus many layout changes & other mods of my own, like:

 

Add order total to checkout_shipment

Add order total to checkout_payment

Add radio buttons at checkout_shipping (for backorder options, etc.)

Duplicate Table Rate Shipping Module

Better Product Review Flow

 

* If at first you don't succeed, find out if there's a prize for the loser. *

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I have the package tare weight set to nothing. I also have no value for the larger packages - percentage increase. And when I go to the checkout shipping the correct weight is shown (1 x 2lbs) or whatever the weight is set to.

Is there anything else that could be increasing the price?

 

Thanks

Charity

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