dreams3577 Posted December 10, 2003 Share Posted December 10, 2003 Hi all I have got a small problem with USPS international shipping, after a international customer has chosen there product and gone to checkout they get options for shipping via USPS, these figures are correct, ------------------------------------------------------------------ United States Postal Service (1 x 0.3lbs) Global Express Guaranteed Document Service $32.00 Global Express Guaranteed Non-Document Service $44.00 Global Express Mail (EMS) $20.00 Global Priority Mail - Flat-rate Envelope (Large) $9.00 Global Priority Mail - Flat-rate Envelope (Small) $5.00 Global Priority Mail - Variable Weight Envelope (Single) $8.00 Airmail Letter-post $4.00 Airmail Parcel Post $16.00 Economy (Surface) Letter-post $3.80 Economy (Surface) Parcel Post $23.00 ------------------------------------------------------------- the cheapest option radio button is highlight, (in this case Economy (Surface) Letter-post $3.80). The customer then clicks the continue button and is asked for there credit card details, then clicks continue again, and is taken to the Order Confirmation page, This is where the problem then is as under the Billing Information section the shipping shows as --------------------------------------------------------------------- United States Postal Service (1 x 0.3lbs) (Global Express Guaranteed Document Service): $32.00 --------------------------------------------------------------------- eventhough they chose Economy (Surface) Letter-post $3.80 two screens back, i have chosen other options but it always shows the same. USPS shipping within the US is working well, its just the international that is the problem, Does anyone have any ideas of how to fix this problem or what is going on, thanks very much Steve PS this is the URL of the shop http://www.childrenofthenewearth.com/shop/ Link to comment Share on other sites More sharing options...
dreams3577 Posted December 11, 2003 Author Share Posted December 11, 2003 please HELP!!! i going mad trying to figure this out, i have spoken to USPS and they say all is ok from there side and i have updated to the milestone 2.2ms, but still get the same problem Link to comment Share on other sites More sharing options...
rgcote Posted January 9, 2004 Share Posted January 9, 2004 Hi, I just sent you email asking if you had found a solution to this problem. Not more than 5 minutes later, I found a post which provides a solution. Checkout this posting: http://www.oscommerce.com/forums/index.php?showtopic=61557 Making this simple change fixes the problem. Link to comment Share on other sites More sharing options...
New 
Recommended Posts
Archived
This topic is now archived and is closed to further replies.