Redefine Posted December 5, 2003 Share Posted December 5, 2003 Hello Our shop is new and although we get an email generated from WorldPay about the customer and value of order we do not get an email generated from OS about what the customer actually bought etc? Can someone point me in the right direction as to where I can enable/configure this to happen? thanks Jeff Link to comment Share on other sites More sharing options...
dchockenberry Posted December 5, 2003 Share Posted December 5, 2003 It's probably in your admin section under My Store/Configuration....you might have "send emails" set to "false" Link to comment Share on other sites More sharing options...
thiswaynow Posted December 8, 2003 Share Posted December 8, 2003 Is the order being generated by your site at all? For example, does the order appear in your admin area? If not, the Worldpay callback is not working correctly. Have you tried running test orders (ie - in test mode), to see if this is the case? If the callback is not working you will need to check that the module has been installed correctly, and post another support request here: http://www.oscommerce.com/forums/index.php?sho...90entry266838 Link to comment Share on other sites More sharing options...
Jeremy at oddly enough Posted December 8, 2003 Share Posted December 8, 2003 In admin, configuration, my store, you need to put the email address you want a confirmation email sent to in the send extra emails slot about half way down. Jeremy Link to comment Share on other sites More sharing options...
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