phatweb Posted December 4, 2003 Posted December 4, 2003 About 1 out of 20 transactions lately I get the following email from authorize.net: Subject: Transaction Error Notification From: "Authorize.Net" <[email protected]> Date: Thu, December 4, 2003 1:17 pm To: [email protected] Priority: Normal Options: View Full Header | View Printable Version **Please DO NOT REPLY to this message. E-mail [email protected] if you have any questions. Authorize.Net Merchant, Your script timed out while we were trying to post transaction results to it. Transaction ID: 509831089 Transaction Result: This transaction has been approved. The following message was displayed to the customer: ------------------------------An error occurred while trying to report this transaction to the Merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card. This transaction has been approved. It is advisable for you to contact the merchant to verify that you will receive the product or service. ------------------------------ What causes that? Server isn't heavily loaded down or anything... 0.05 load average... Server specs: Quad (4) 1.8ghz xeon processors 4GB ram 15krpm ultra 160 drives running osCommerce 2.2-MS2 on redhat7.3 Anyone have any ideas?
jello1 Posted December 5, 2003 Posted December 5, 2003 it's auth*.net problem not yours.... happens to me alot aswell... not to worry <span style='font-family:Courier'>If you can't fix it Perl it!!!...</span> ******************************
Tuan Le Posted May 7, 2004 Posted May 7, 2004 it's auth*.net problem not yours.... happens to me alot aswell... not to worry So what is the fix? :blink:
Guest Posted June 14, 2004 Posted June 14, 2004 osCommerce takes more than 10 seconds to respond to Authorize.net during checkout on many occasions, which causes Authorize.net to mark it as a time out. I am still looking for how to fix this...
chrislundberg Posted June 14, 2004 Posted June 14, 2004 Sugestion: Turn off the option to give customer receipt from authorize.net since your system already provides a receipt email on its own.
Tuan Le Posted July 6, 2004 Posted July 6, 2004 When you guys run into the timed-out problem, is that specific transaction listed in under the "Unsettled Transactions" log of your Authorize.net account? Thanks -Tuan
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