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osCommerce

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order email


allandk

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Suddenly my system is not sending an order notification to the store owner email adress any more (the extra BCC email arrives fine). Could someone please point in a direction where I might find the source of the problem..

 

Thank You

 

AllanDK

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There is MANY reasons for this - IF ANY email IS get out - then it is not a osC code problem. Chech this email address in ADMIN. Send an email your self to this email address - and/or have someone else send you an email to this address - does it come though? Is there ANY SPAM blocking done on ANY server your using (your site host, your email host, your local ISP)?

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I'm having more or less the same problem: I've just put the finishing touches (many contributions installed) to my OSC, but when I started some "fake orders" tests, I discovered that I didn't get any order notification to the ADMIN e-mail address. That address is actually receiving only the "Extra Order Info" message when Split Credit Card E-Mail Address option is set on.

I have also tried to change that ADMIN e-mail, but the result is the same. The only way to get that message is to put a second e-mail address on the "Send Extra Order Emails To" field (Admin-My Store section).

The strange thing is that the clients who made the "fake" orders are receiving an "Order Process" email message containing what should have sent to the ADMIN!!

 

Does anybody have a clue on what's wrong with it?

 

Any help would be greatly appreciated!

 

Diego

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