Guest Posted October 15, 2009 Share Posted October 15, 2009 Hello, I am still using V2.2 and I just noticed 2 days ago that customer cannot reply to the e-mail that was sent to them. RCS is putting the from address in incorrectly. My store e-mails are correct and can be replied to, but not the ones created by RCS. In admin/config I have this for e-mail from: My Store Name<firstname.lastname@example.org> of course the names have been changed, but this is the format. When my store sends an e-mail and I hit reply, this is what is in the to box: My Store Name and clicking properties shows this: email@example.com When RCS sends an e-mail and I hit reply, the name in the to box is: My Store Name > and clicking properties shows this: My Store Name<firstname.lastname@example.org I know this was working correctly before because numerous customers had replied to the e-mail. However 2 days ago I had a customer let me know that he could not reply and I have been digging into the code for a solution. Since I could not find one, I have posted here in the hopes that someone knows the answer. Tim Quote Link to comment Share on other sites More sharing options...
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