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I create a newsletter then send it. Some arrive as they should then I receive emails from others that the newsletter is all in "code" that it was created in.


Something I am doing? Something I need to do?


Would appreciate any input.


Thank you kindly!

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Probably not something you are doing. Just a guess, but it's possible that they can't receive html e-mail. There are services that let you enter two version, one html and one text only. The customer get html if they can receive it or text if they can't. PM me and I'll let you know which one I've used.

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