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comments not generating


tturiano

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HI,

 

I saw some earlier posts about this issue, but I cannot relocate them. I'm having the same problem...comments entered into the "Comments" area after order confirmation are not appearing in my confirmation emails.

 

Any ideas on how to make this function work?

 

thanks, tt

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  • 2 months later...

I've got this same problem.

 

This is what my emails look like when I update them:

 

------------------------------------------------------

VitalVillage On-Line

------------------------------------------------------

Order Number: 38

Detailed Invoice: http://vitalvillage.net/catalog...

Date Ordered: Wednesday 31 December, 2003

 

EMAIL_TEXT_COMMENTS_UPDATE

 

Your order has been updated to the following status.

 

New status: Processing Order

 

Please reply to this email if you have any questions.

----------------------------------------------------------

 

 

What is that "EMAIL_TEXT_COMMENTS_UPDATE"?

 

PLease help!!!

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  • 8 months later...

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