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SSL Problem, PLEASE HELP - expert setup / advice needed !


signprint

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Dear All,

 

Anyone know how to get round this problem:

 

My local path to my catalog is at:

/home/s/i/signprintweb/public_html/catalog/

 

When using the shared secure server my local path changes to:

/fs/home/13/s/i/signprintweb/public_html/catalog

 

 

How the hell do you set this up, when the cart calls the checkout on the secure server, it can't find the path as it changes as above.

 

I have tried everything...

 

If anyone would like to try and fix this for me I would be eternally grateful, I would even be prepared to pay.

 

I have a 400+ product populated store at: http://www.signprint.co.uk/catalog that needs me to install SSL on, but you can test on a new store I have setup for testing and debugging this problem, this uses the same servers and setup as my live store.

 

 

Here are the detail logins for a test cart you could try and fix:

 

 

Domain: pbcleaning.co.uk

 

You can login at:

 

http://cp.pbcleaning.co.uk

 

login: pbcleaning

pass: pbclean

 

Ftp access is via ftp.signprint.co.uk login: pbcleaning pass: pbclean

 

Store install at: http://www.pbcleaning.co.uk/catalog/install/

 

Database name, when using SQL needs to be: 'server13'

 

Path physical to catalog is: /home/p/b/pbcleaning/public_html/catalog/

 

But when accessing via SSL the full system path to the webspace changes to:

/fs/home/13/p/b/pbcleaning/public_html

 

SSL server path to catalog: https://www1.securesiteserver.co.uk/pbclean...eaning/catalog/

 

SSL Server is: www1.securesiteserver.co.uk

 

SQL Database is: Name: 'pbcleaning' Pass: 'mysql'

 

 

Feel free to change site via control panel, delete, re-install MySql / SSL as required, or change passwords for the account whilst working on it.

 

I would pay up to US$50 to get it working.

 

 

The problem is that on calling checkout and switching to the SSL, the error log can be viewed through the control panel at: http://cp.pbcleaning.co.uk, login: pbcleaning, pass: pbclean.

 

Also see: http://cp.pbcleaning.co.uk/help.cp?page=ssl for details on specific SSL / MYSQL settings.

 

Please change the password whilst working on the site, to work on it solo if required.

 

Am I asking too much !? Maybe - please only try and fix if you are a bit of an expert !

 

Kindest Regards,

 

Steve Arnold

Sign & Print Graphix

United Kingdom

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