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osCommerce

The e-commerce.

Lost $300 in sales today because checkout won't work :0(


iamcanadian2

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When a customer tries to go to the checkout (shared ssl).. the cart empties! I can view the items in my cart no problem (non-ssl).

 

When a customer tries to view their account when they have already logged in, it takes them to the login page...

 

I am getting some orders, so I don't know where the problem lies.

 

I have tried everything to get this to work for the past week & I don't know what else to do. Can anyone offer advice?

 

www.kindredcreations.com

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Under configuration>tools> there is a option to get server information. Check and see if your server is running PHP 4.3.3. If not, this could be the problem.

 

Hope that helps.

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It is running : PHP Version: 4.3.2 (Zend: 1.3.0)

 

I asked my web host about this & they said that the last server I was on was running 4.3.2 - maybe it was a different release? They said they won't update to 4.3.3 until they know for sure it is stable. They did offer to move me to another server running 4.3.1... will this solve my problem? I know for a fact it was working fine before the move...

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