KhanSingh Posted September 8, 2003 Posted September 8, 2003 Hi! In general I have to admit that osc is a very fine shopping-system. It took a few weeks to change the standard-shop to a shopping-system that reflects the main-topic, but after those acommodations I am very glad with the result. BUT... now there is a major problem... Sometimes my browser crashes without any forwarning. This happens more often in my admin-area, but happens also while visiting the catalog-area. So I am worried about the fact, that my customers could (and probably would) have the same problem. Some information I have through the "user tracking"-contribution seem to prove that assumption. Sometimes they open the page and linger there without doing anything. Then a few minutes or seconds later, they are back with a new session. Is this problem known in this fourm? Another user of osc mentioned the same problem. I'd be happy if someone here could help me (us) to solve the problem. Regards, Eric
digi Posted September 8, 2003 Posted September 8, 2003 are the pages protected with SSL by any chance that are crashing? you know... HTTPS?? *Outlined in chalk everone looks the same* Currently useing OSC 2.2 MS1 running on Apache/1.3.27 (Unix) (Red-Hat/Linux) mod_jk/1.2.0 mod_perl/1.26 PHP/4.3.3 FrontPage/5.0.2 mod_ssl/2.8.12 OpenSSL/0.9.6b
KhanSingh Posted September 8, 2003 Author Posted September 8, 2003 Hi! Thanks for your reply... no the pages are not protected by ssl. Its the regular protocol http:-)
wizardsandwars Posted September 8, 2003 Posted September 8, 2003 Can you better define "crashes"? ------------------------------------------------------------------------------------------------------------------------- NOTE: As of Oct 2006, I'm not as active in this forum as I used to be, but I still work with osC quite a bit. If you have a question about any of my posts here, your best bet is to contact me though either Email or PM in my profile, and I'll be happy to help.
KhanSingh Posted September 8, 2003 Author Posted September 8, 2003 Hi! With "browser crash" i meant that all windows are closing at the same time. At first the system closed one window, but meanwhile all windows are closing. Regards, Eric
wizardsandwars Posted September 8, 2003 Posted September 8, 2003 What browser are you using? That doesn't sounds like a problem with OSC. Unless you've added some sort of poorly written javascript or something. Stock OSC will not cause this sort of behavior. ------------------------------------------------------------------------------------------------------------------------- NOTE: As of Oct 2006, I'm not as active in this forum as I used to be, but I still work with osC quite a bit. If you have a question about any of my posts here, your best bet is to contact me though either Email or PM in my profile, and I'll be happy to help.
KhanSingh Posted September 8, 2003 Author Posted September 8, 2003 Hi! I am using Internet Explorer 6.0 (Win XP Prof.). Although there are some javascripts running they are all part of contributions. There is no js I implemented by myself (except for the back-script).
slicks Posted September 9, 2003 Posted September 9, 2003 i got the same problem with the shop and explorer crash. system:win xp pro explorervers. 6.0.2800 someone talk about the php version can make some trouble, dont know if this is the problem. anywa here the info about my phpversion: PHP Version 4.3.2 MySQL 3.23.56 someone know a solution for our problem ? tx and regards slicks
KhanSingh Posted September 10, 2003 Author Posted September 10, 2003 Hmm...seems so as if we use a similar system (Win XP Pro and IE 6.0.2800...) Maybe thats some kind of key to solve the problem? Someone an idea? Regards, Eric
jpf Posted September 10, 2003 Posted September 10, 2003 I have same setup - but IE has not "closed" or crashed on any osC site that I have been working on or been to. Are you on "localhost" or remote host? Can you reproduce this on the same site on the same page or doing the same thing? Can this be reproduced on a standard osC install (with no mods)? Which Mods do you have installed? Most importaint: Have you COMPAIRED your code with a STOCK code? Looked for malformed code or missing/extra tags/code? IE may be a little picky - have you tried Opera or Netscape? If it carshes still then you have bad (?Java?) code.
KhanSingh Posted September 10, 2003 Author Posted September 10, 2003 Hi! Thanks for your reply! I am on remote host. There is no way to reproduce the phenomenon. It just happens. I have not tested with a standard shop (just in the beginning, but I changed immediatly when the shop was installed). I have installed several mods as e.g center shop, user tracking, another menu and so on. But: most of the time it happens in the admin area. The catalog area was just two or three times instable (until now). I will take a look at the Netscape and find out what happens with it. Most importaint: Have you COMPAIRED your code with a STOCK code? Looked for malformed code or missing/extra tags/code? Could you explain that in other words? I dont know what a Stock code is...and what is a malformed. Do I understand it correctly when I estimate that this is a kind of program that examines the code for errors? Sorry, I am from Germany and the last day in school is a long time ago;-) Regards, Eric
jpf Posted September 10, 2003 Posted September 10, 2003 Mal-formed Schlecht hereingekommen? St?rung? error? Vor traurig, komme ich aus Kanada und der letzte Tag in der deutschen lauguage Schule war einer langen Zeit. 8)
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