Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Two General Shop Problem


dycemlimited

Recommended Posts

Our company uses OSCommerce for our shop. (www.dycem.com) On occassions we have been emailed stating one of the following two problems. I would appreciate any advice on this matter.

 

a) Customers try to order the same product but in two different colors the store will not allow the order to be be accepted.

 

B) Customers have also stated that when they finish their order and try to finalize the transaction the system won't accept it.

 

Many Thanks

 

Mark Smith

Link to comment
Share on other sites

a) Customers try to order the same product but in two different colors the store will not allow the order to be be accepted.
This looks to be a problem with the way the update cart button is implemented. It doesn't seem to be attribute aware. Eliminating either attributes or the contribution that you are using for quantities would fix this. Otherwise, you would have to custom code a solution.

 

Hth,

Matt

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...