Getting 404 error when accessing administrator url

[lazypirate]

Hello,

I have an ubuntu server with apache2, mariadb, and php 8.3.  I have downloaded the install files for osc_4_14_63493, and have green checks across the board for the installation.  Once the installation is complete, I have no admin login page. I just get a 404 error.

I have checked that mod_rewrite is on and rebooted the server, and also tried fresh installations and new databases, but always hit the same snag.

Could someone point me in the right direction as to why I can get the splash page to load, but get the 404 error for the admin side?

I am a linux newbie, but I can find logs to post if needed.

I thank you for your time.  I have looked for similar topics, but it seems to point to mod_ rewrite.

 

[pandrei]

On 11/4/2024 at 9:18 PM, lazypirate said:

I have an ubuntu server with apache2, mariadb, and php 8.3.  I have downloaded the install files for osc_4_14_63493, and have green checks across the board for the installation.  Once the installation is complete, I have no admin login page. I just get a 404 error.

I have checked that mod_rewrite is on and rebooted the server, and also tried fresh installations and new databases, but always hit the same snag.

Could someone point me in the right direction as to why I can get the splash page to load, but get the 404 error for the admin side?

I am a linux newbie, but I can find logs to post if needed.

I thank you for your time.  I have looked for similar topics, but it seems to point to mod_ rewrite.

The install file contains application_files_do_not_unzip.zip file. Check that it is unzipped correctly and you have at least all directories. Sometimes the unzipping process may be forced to stop by Apache, and not all files will be unzipped.

[lazypirate]

Thanks for your response.  I have tried the unzip using the install.php and I even tried uninstalling manually.  I still get the same error.  When the install completes, it says go the the admin area or click to finish installation.  I have added a couple screenshots of what I am seeing.

Thanks again for the assistance!

also I did notice when it says click here for the admin area, there is a //admin on the url.

 

[lazypirate]

I have also changed the php version which was 8.4 down to 8.2, and still the same result either manually or using the install php  I do not get an admin area.  should I try using NGIX?  I am currently using apache2.

Thanks.

[cjf1026]

@lazypirate Not sure if this will help but unzip osc.zip and then unzip application_files_do_not_unzip PREFERABLY from the command line. Then you need to crown all files and directories to the web user (for Debian/Ubuntu it's www-data:www-data). Some say you can just crown the group however I do both user:group to the apache user and then should be good to go.

I discourage the use of an FTP client because in my experience it's known to have issues on the upload of unzipped files.

 

Another thing to double check is apache root directory setting. 404 not found because it could be apache is looking in the wrong spot (doubtful, but possible)