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osCommerce

The e-commerce.

Create Your Own Gift Baskets?


yrlady

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Hi,

I'm having a little problem with my site. The problem is that many customers either forget or fail to click the "continue" button after they have confirmed their payment. This leaves me with a payment notification but no corresponding order on my database. I know quite a few other people who use the IPN feature and experience the same problems with their site.

 

Does anyone on these boards have that problem? I try to remind customers when the hit the payment options page, but I doubt they read it. I want to be able to force them to go back to my website so that the database can be updated with their order.

 

Is there a way to change the wording to something like "please go to merchant website and complete order process" or something of that nature? Maybe a little too many words there but I hope you get the drift.

 

Any suggestions would be appreciated. Thanks!

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