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purchase download and cd triggers no freight - should have!


joey

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When I purchase a download that doesn't require freight and I purchase a product that does require freight, when I go to the checkout it says free freight when it should calculate it on the freightable item

 

please look at www.arkmusic.com.au/catalog/default.php

 

please contact me for further info.

 

This is a very urgent issue as the downloads are causing no end of problems

 

the admin area is www.arkmusic.com.au/admin/index.php

 

I am using MS1

 

Thanks

Joe

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Have you tried disabling the free shipping module and seeing if that helps? Also, do you have a list of shipping related contributions that you installed?

 

Thanks,

Matt

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I am using the auspost contrib. I will disable the free shipping. Would this help in finding out why my downloads are processed correctly but don't appear available for downloading - just nowhere there when I try to find them via mouseover - is there a place for doc on this ?

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ok will do but have not done many as I have used a payment gateway and go to checkout_process if successful and checkout_confirmation if unsuccessful - is there any particular thing that I need to trigger?

 

Joe

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