wpangardi2 Posted August 1, 2003 Posted August 1, 2003 Hi people. I have a problem: when my customers clicks on my SSL environment pages, some components or pages NON SECURE open a pop window in your browser. My clients confuse my SSL environment. They think: This site is secure or not? What?s wrong in my installation site? Thanks ! :?
chfields Posted August 2, 2003 Posted August 2, 2003 Do you have images or banners that link outside of your site? that can cause that error
wpangardi2 Posted August 2, 2003 Author Posted August 2, 2003 No... i don't. All informations are from my local site. Both: secure and non secure itens.
Guest Posted August 2, 2003 Posted August 2, 2003 Do you have an image as background or something? The_Bear
Guest Posted August 3, 2003 Posted August 3, 2003 You want to check the background image and other images for fully specified URLs that have http: in them. I.e. if the background image is defined as url("http://your.domain.com/images/background.jpg"), then it is transmitted as unsecure and will cause the warning. Hth, Matt
wpangardi2 Posted August 3, 2003 Author Posted August 3, 2003 ok i urdestand it. but how i can solve this problem? have an easy way? thanks.
♥monte22 Posted August 3, 2003 Posted August 3, 2003 The easiest way is to set all your images as relative paths, then whether they are on secure or unsecure pages they will call the images from the correct place.
TB Posted August 3, 2003 Posted August 3, 2003 Just to make things clearer for you... Direct path = "http://www.yourstore.com/images/someimage.jpg" Relative path = "/images/someimage.jpg" Advatange with relative in your instance, is that no matter which HTTP or HTTPS you have in front, it will call your image under the current method. If you're navigating your store while in HTTPS, you image will come from https://www.yourstore.com/images/someimage.jpg and if you're using HTTP it will come from http://www.yourstore.com/images/someimage.jpg. No problems with insecure images on secure pages. HTH, Tony "The price of success is perseverance. The price of failure comes much cheaper."
Guest Posted August 5, 2003 Posted August 5, 2003 I recently had the same problem with the padlock disappearing while going through a checkout. I also had a customer verbally abuse me over them trying to buy something and not seeing the padlock in their toolbar in IE6. If they had clicked on the box where the padlock usually is, they would have seen my security certificate. I put a packet sniffer on and watched the packets between my server, a browser and the link to my CC processor and the packets were still being encrypted, even though the padlock was not visible on the browser. Solution to my problem... I had setup a link exchange with, of all people, LinkExchange. Their code included iframe statements which caused havoc with IE's interpretation of SSL and secure frames. When I commented out the LE code, all worked with out a problem. I would suggest checking your extraneous code linking to other sites for banners, etc. for any frame/iframe code. Seems to be the sticking point to the problem. I lost a sale because of this problem.... I know what you're going through... Hope that helps. Cheers
Guest Posted August 5, 2003 Posted August 5, 2003 Whooops, my bad. I guess I should have read the entire thread. My last post was at the peak of my frustration with the problem at hand and the elation that I had once I found the problem. I was searching around here and came across this thread and it mentioned outward bound links which clicked on the tiny lightbulb in my head as to my own problem. Eh, cheers anyway. :D
wpangardi2 Posted August 7, 2003 Author Posted August 7, 2003 hi people ! debtor for the aids, but I did not obtain to decide my problem :( they visit my site and they see if I forgot to confer something: www.venice.com.br the problem appears when they click in link "Cadastre-se aqui e Acompanhe seu Pedido" Thank you again ! William.
New 
Recommended Posts
Archived
This topic is now archived and is closed to further replies.