contact us

[digi]

Hello,

 

My shop is up and running, everything works except the contact us forum does not send emails,

 

when I fill out the forum and send it, it says it has been sent but no emails come to me.

 

 

also, when I use the tell a friend about the products, it sends the email but at the bottom of the email it gives my store link, but its not fully showing, where do I go to modify that link?

 

thanks

 

digi

[digi]

anyone have an answers? my whole shop is waiting on this, I want to go live but this is holding be back.

 

pleeeeeeeese help!!!!!

[Daemonj]

What version of osC are you using and what version is your contact_us.php file?

 

Does mail work for new user signup and new orders?

 

@Tell a friend - how much of the link is getting cutoff and can you provide an example link? Try not to shorten it too much as my thought is that you have a very long link.

[digi]

hello Daemonj,

 

I am useing MS1, how do I find out the version of the contact_us.php file? its just whatever came with MS1.

 

Yes, the email works when a new user signs up, and it works everywhere else, just the contact us forum is not working.

 

 

-the tell a friend problem.

its not that its cutting off, its just not putting the whole link to my shop in the email. (bottom of email). I just want to find where that link is coming from and add the proper link. all my config files are set to the proper links.

[digi]

found the version of contact_us.php

 

contact_us.php,v 1.39 2003/02/14 05:51:15

 

digi

[digi]

well if there is no solution to get the contact us forum working, than should I just remove the forum on that page?

 

but what about the tell a friend email, at the bottom of each email it gives a link to the store, where is oscommerce pulling that link from so I can correct it?

 

 

digi

[Daemonj]

Contact_us.php - Approx. line 20 should be

      tep_mail(STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS, EMAIL_SUBJECT, $HTTP_POST_VARS['enquiry'], $HTTP_POST_VARS['name'], $HTTP_POST_VARS['email']);

Verify that the Admin ~ My Store ~ Store owner email address is complete and correct.

 

If it is, change the STORE_OWNER_EMAIL_ADDRESS in the above line to be SEND_EXTRA_ORDER_EMAILS_TO making the line be

      tep_mail(STORE_OWNER, SEND_EXTRA_ORDER_EMAILS_TO, EMAIL_SUBJECT, $HTTP_POST_VARS['enquiry'], $HTTP_POST_VARS['name'], $HTTP_POST_VARS['email']);

and then see if eMails are received.

 

Tell a friend - Approx. line 136

      $email_body .= sprintf(TEXT_EMAIL_LINK, tep_href_link(FILENAME_PRODUCT_INFO, 'products_id=' . $HTTP_GET_VARS['products_id'])) . "nn" .

is where the link is generated.