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USPS shipping choice changes between delevery and confirmati


mosc

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Posted

This is a problem for international (Canada) orders only:

 

When a customer goes to checkout, the USPS shipping is automatically selected for a low cost "air letter post" $2.35. (These are small 0.5 lb packages). The user continues through payment information, PayPal IPN, and then at confirmation, the shipping shows up as very expensive Global Express Guaranteed Document Service, $24.00.

 

Does anyone have any idea as to what the problem might be?

 

Thanks in advance...

Howard Moscovitz

  • 2 months later...
Posted

Anyone ?

 

I have the same problem. I am using MS1 and I can say for a fact that I didn't used to have these problems but for some reason I do now. I removed all of the contributions I recently added to no avail. You can choose some options, for example about half of them work and the other half always revert to the more expensive Global Express service.

 

I am going to try the shipping methods option to remove some of the other options because I only want to ship via the Global Priority Flat Rate envelopes but I would love to actually fix the problem rather than working around it.

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