Help - Order placed email not getting sent to store owner??

[jen_jl]

The purchaser is getting their email, but the extra order emails address is not getting their email. Or, the store doesn't recieve an email for the order. The order is properly showing up in the Customers section of admin under Orders.

 

I have the set in Admin, the following:

 

Send Extra Order Emails To Order <[email protected]>

 

and

 

E-Mail Transport Method sendmail

 

Shouldn't this bit of code in catalogcheckout_process.php work?

// send emails to other people 

 if (SEND_EXTRA_ORDER_EMAILS_TO != '') { 

   tep_mail('', SEND_EXTRA_ORDER_EMAILS_TO, EMAIL_TEXT_SUBJECT, nl2br($email_order), STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS, ''); 

 }

 

What do I need to fix so the store owner gets the order email and the customer continues to get the email?

 

Thanks!

[jen_jl]

Does anyone have any ideas??

 

 

Thanks!!!

 

Jennifer

[Guest]

Have you tried setting it to just [email protected]?

 

Good luck,

Matt

[jen_jl]

In Admin, under My Store

Send Extra Order Emails To

[email protected]

 

That doesn't work either, same result of only the customer getting the email.

 

 

 

The description says:

 

Send Extra Order Emails To

Send extra order emails to the following email addresses, in this format: Name 1 <email@address1>, Name 2 <email@address2>

 

I have also tried

Order <[email protected]>

 

Any other ideas to get this working?

 

Thanks!

[Guest]

Can you send email to [email protected] from external programs and have it go through? For troubleshooting purposes, I would also try changing the admin setting to point at a different account, e.g. your personal email address.

 

Good luck,

Matt

[jen_jl]

Thanks for the help. Odd thing. I removed the email address and saved it with nothing in the field. Then I entered the email address in the field and saved it once more. That made it work. Who knows what was going on.

 

Thanks!