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osCommerce

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ORDER NOT REACHING


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Posted

Hello i am facing problem as when i receive an order it is received on epdq Barclys but it does not show in order details and all the times i have to contact customers to ask details of the product purchased.Sometimes order is received in orders but payment on epdq is not received so can some one guide what should i do and why this problem is there and how can i control it.

thanks

azi

Posted

Hi azi,

 

I'm not totally familiar with epdq, but if it's anything like Worldpay there will be a "callback" type facility which needs to be set up properly. This governs the page on the site to which the browser returns after successful payment.

 

It is only after return to your site that the order is created. This explains the first problem you describe.

 

Can you use epdq in a test mode and if so, does the order procuess work as expected?

 

The second problem I do not have any explanation for....

 

Cheers,

 

 

Mark

  • 4 weeks later...
Posted

azi,

 

Did you write your own interface, are you ising my original contribution and what version of the snapshot do you have.

 

Si.

  • 3 months later...
Posted
azi,

 

Did you write your own interface, are you ising my original contribution and what version of the snapshot do you have.

 

Si.

I have ms2 and module was fixed by company called i dreams in uk who work for epdq exclusively.Any suggestions welcome please.

  • 2 weeks later...
Posted

Hi,

 

I'm having the problem where an order is not added to the system unless a user clicks "continue" after completing on the Barclays site, to take them back to my site.

 

I figure its a problem my end with the post file and my return URL - has anyone else encountered this?

 

And....does anyone know a good MPI integrator who can work with ePDQ and OSCommerce? Really hate people having to leaving the site to get processed by Barclays!

 

The site is www.discoo.co.uk.

 

Thanks.

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