Customer not notified Order Status

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Why does the customer notification fail ? The option to notify is selected.

 

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I am using an offline payment method to test. When the order status = awaiting payment, and I update then the customer is notified.

As soon as I change the status to payment received processing, then the customer notification fails.

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@pandrei Why do these email notifications to the customer fail ?

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For some reason some status' are configured with an email template, otherwise not. The ones without, fail. You need to set them in ACP -> Configuration -> Order Status -> Order Status.