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The e-commerce.

Database Backup


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good morning one and all..

Version 4 installed okay..

database transfered / inported okay..

i would now like to make a Database Backup, useing the database backup manager within osCommerce..  Settings/Tools/Database backup

no matter what in enter in the comments or other options on the right hand side i get this error.. and no backup


Error (#2)

An internal server error occurred.

The above error occurred while the Web server was processing your request.

Please contact us if you think this is a server error. Thank you.

I have contacted my hosting company to see if they can do anything.. obviously not..



Thank you for waiting.

Unfortunately, I haven't had any luck with resolving this issue. I have tried the steps below.

  • Temporarily disabled Mod Security
  • Increase PHP timeout and memory
  • Run a permissions fix

This does look to be a common issue with the CMS used as mentioned, so I suspect it might benefit from a osCommerce developer to look into and confirm. I am confident this is a CMS issue rather than a hosting issue..

thats why i am now writing this forum entry, in the hope that the developers can point me in the right direction..!!

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