Error, Storage Key is wrong

[[email protected]]

Hello, 

I get the following error:

Error: Your 'storage' key is wrong. Please login at application shop with your credentials and copy it from there.

I tryed it several times, with http, without http, with www. and without, everytime the same error. Can u please help me?

 

[bonbec]

Hello,

Take a look here :

 

[[email protected]]

As i allrdy sayed, i did this a few Times, i meen the reset.

[[email protected]]

Any other solution i could try?

Edited March 16, 2024 by [email protected]

[[email protected]]

Can any admin move this thread to general support please? Maybe @Ivan Holbi?

[pandrei]

On 3/15/2024 at 2:20 PM, [email protected] said:

I get the following error:

Error: Your 'storage' key is wrong. Please login at application shop with your credentials and copy it from there.

I tryed it several times, with http, without http, with www. and without, everytime the same error. Can u please help me?

Unfortunately, there is too little information about what exactly you tried and what results you got.

Could you send me in pm the credentials to your Admin panel?

[[email protected]]

Hello Pandrei,

thanks for your help, after a few days, somethink happend (i did not anythink since than) and it works from it self. Maybe the Key was needed a few hours to set up or somethink:

 

But now i have one more problem, the updates allways sayed that the Checksum isnt right and i could ignore it and force installation. I did this (force) und installed all updates now, but i get the Errors:
Exception: file_exists(): open_basedir restriction in effect. File(/home/sites/****I-Hide-this-becouse-of-security****/web/****I-Hide-this-becouse-of-security****/themes/.htaccess/cache/) is not within the allowed path(s): (/home/sites/****I-Hide-this-becouse-of-security****/:/tmp/:/dev/:/usr/share/php/:/etc/ssl/certs/:/usr/lib64/php8.1/bin/).

Can i ignore it? The updates now all installed and the system says i have the latest version.

 

 

[pandrei]

On 3/21/2024 at 9:10 PM, [email protected] said:

Can i ignore it? The updates now all installed and the system says i have the latest version.

It seems it is a restriction for your shared hosting like this: https://stackoverflow.com/a/34980645

I can't say if you should ignore it, because I don't see the full error (including the stack trace). It seems the operation requested the themes folder inside the site and if you ignore that, something may not work.