blaine109 Posted February 13, 2024 Posted February 13, 2024 I need to know what I need to do to get this issue resolved. Quote
pandrei Posted February 13, 2024 Posted February 13, 2024 1 hour ago, blaine109 said: I need to know what I need to do to get this issue resolved. Could you send me the log files (Admin->Settings->Tools->Error log viewer->Download all logs) in PM? Quote
pandrei Posted February 14, 2024 Posted February 14, 2024 13 hours ago, blaine109 said: Sent Thanks. What version of ProductsPropertiesFilter app do you have installed? Quote
blaine109 Posted February 14, 2024 Author Posted February 14, 2024 4 hours ago, pandrei said: Thanks. What version of ProductsPropertiesFilter app do you have installed? I checked and it was version 1.0.2.56892 I disabled that app and the error goes away so I think you're on the right track. I saw that there was an update available (I did not realized you had to check the apps individually for updates) and I applied the update and am now on version 1.0.4.58415 but when active it still gives me the same error. I have the same result if I disable that app then I can edit the template but with the app active I have the error. Quote
pandrei Posted February 14, 2024 Posted February 14, 2024 3 hours ago, blaine109 said: I disabled that app and the error goes away so I think you're on the right track. I saw that there was an update available (I did not realized you had to check the apps individually for updates) and I applied the update and am now on version 1.0.4.58415 but when active it still gives me the same error. I have the same result if I disable that app then I can edit the template but with the app active I have the error. Please replace the file lib/common/extensions/ProductPropertiesFilters/ProductPropertiesFilters.php with the attached one. ProductPropertiesFilters.php Quote
blaine109 Posted February 16, 2024 Author Posted February 16, 2024 I made the change and so far the issue seems to be resolved. I will let you know if anything changes. Quote
mmeachm Posted February 23, 2024 Posted February 23, 2024 I am having a similar error, but do not have productpropertiesfilter.php where you said it would be. Quote
mmeachm Posted February 23, 2024 Posted February 23, 2024 This happens on a new installation whenever I select a theme. I can read the Admin directory with no problems Quote
pandrei Posted February 28, 2024 Posted February 28, 2024 On 2/23/2024 at 8:50 PM, mmeachm said: This happens on a new installation whenever I select a theme. I can read the Admin directory with no problems Could you send me the log files in pm? (Admin->Settings->Tools->Error log viewer->Download all logs) Quote
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