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Posted
17 hours ago, Jack_mcs said:

My Tools section doesn't have the links shown in the wiki (see attached). Is there an app that needs to be installed for this? I'm using the latest version of v4.

v4_tools.jpg

Hi Jack,

Could you please confirm that your current version is 4.13.60075? If yes, then please also confirm if you installed this version from the scratch or you upgraded your existing version to the latest one (4.13.60075).

By default, Error Log Viewer is included in the latest osCommerce version. If this is not the case please check if this module is installed and switched on under Modules and Extensions tabs. Please see the screenshot below. Please make sure you switch on Show inactive and Show not installed toggles to see all the available modules. 

If you still cannot get it work please provide us with the further information and PM me with the login details to the admin area of your website for us to check it further.

Best regards,

Ivan

image.thumb.png.e7770d1d8140147c436569dbf0806c48.png

Posted
1 hour ago, Ivan Holbi said:

Could you please confirm that your current version is 4.13.60075? If yes, then please also confirm if you installed this version from the scratch or you upgraded your existing version to the latest one (4.13.60075).

Yes, it is version 4.13.60075. I don't recall if I updated it or not but I might have.

1 hour ago, Ivan Holbi said:

By default, Error Log Viewer is included in the latest osCommerce version.

The log viewer is there but I don't think that is the problem. This thread is for creating an archive for moving to another server and that is missing. Am I looking at the wrong location? I can send the login but I wanted to be sure we are talking about the same thing first.

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Posted
On 12/15/2023 at 4:45 PM, Jack_mcs said:

Yes, it is version 4.13.60075. I don't recall if I updated it or not but I might have.

The log viewer is there but I don't think that is the problem. This thread is for creating an archive for moving to another server and that is missing. Am I looking at the wrong location? I can send the login but I wanted to be sure we are talking about the same thing first.

Hi Jack,

Sorry for misunderstanding (we thought you initially referred to the Error Log Viewer tool).

As for the Create Installation tool it is included if you create your website with the osCommerce host, but it is not included in the standalone versions.

Besides, at the moment this tool does not include symlink for images. That is why it is necessary to transfer them manually.

Best regards,

Ivan  

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