herbsandhelpers Posted December 8, 2023 Posted December 8, 2023 First this is marvellous especially combined with Additional Customer Fields. However I am encountering some issues: I have added the Checkbox for is the Company VAT registered? Below it I have added the VAT no field. When I try to Save the Trade Form I get: VAT number is not Verified Even though Checkbox Unticked and no VAT number entered If I press Save and Continue I get Admin Contact fields flagged up in red even though I have ticked the Checkbox to copy Contact details - it doesn't work. I notice a spelling mistake in the class details html but changing it doesn't help either it's not filled and asks for manual input. How can these areas be corrected? Please explain the VAT Thank you, Lorraine Quote
herbsandhelpers Posted December 9, 2023 Author Posted December 9, 2023 PDF Button - Not Working! Gives oops we cant find that page? How can this be fixed? Lorraine Quote
herbsandhelpers Posted December 14, 2023 Author Posted December 14, 2023 Okay, So having been sent a new PDF button to install by Andrei I can now confirm that normal function is restored: Pressing the PDF button once again creates the Trade Form PDF thank you! Regarding the Admin contact details not being copied using the checkbox then I've been told to remove this or program it. It's good to know what the options are so I can move forward. Again it's difficult to know if it needs updating or not. Thank you, Lorraine Quote
herbsandhelpers Posted January 2, 2024 Author Posted January 2, 2024 (edited) Just a few more points on this please: Additional Customer fields added as dropdowns show up in Trade Form PDF as numbers not values how to change this? What is the maximum upload size in total for Supporting Documents? Also when trying to access the documents uploaded in customer account the links don't work? Thank you, Lorraine Edited January 2, 2024 by herbsandhelpers Quote
herbsandhelpers Posted January 2, 2024 Author Posted January 2, 2024 Also what is this stray piece of text: ##THANK_YOU_FOR_REQUESTING_A_TRADE_ACCOUNT%COMPANY## Quote
herbsandhelpers Posted February 10, 2024 Author Posted February 10, 2024 Thanks again to Andrei, The updated Trade Form is now mostly working in all aspects as expected. The only issues I’m noting is that I need to add my own labels for Customer Additional fields on the PDF At the end of the process I have altered the link to my Contact Form to ensure something appears. Otherwise all well and good! Thank you, Lorraine Quote
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