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Images for "featured products" widget not showing


chiliondanforth

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Need some help with images not displaying on my desktop theme.

On the desktop theme home page, I have added the featured products widget. With the image checkbox checked, but the product preview images still do not appear on the widget on backend, or on front end.

The mobile theme is set up the exact same way, and it works correctly

-Chilion - www.BnBRockets.com

Screenshot 2023-11-29 165022.png

Screenshot 2023-11-29 164958.png

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On 11/30/2023 at 12:54 AM, chiliondanforth said:

Need some help with images not displaying on my desktop theme.

On the desktop theme home page, I have added the featured products widget. With the image checkbox checked, but the product preview images still do not appear on the widget on backend, or on front end.

The mobile theme is set up the exact same way, and it works correctly

-Chilion - www.BnBRockets.com

Screenshot 2023-11-29 165022.png

Screenshot 2023-11-29 164958.png

Hi Chilion,

Did you choose the type in the column Show Preview? Please choose Product Listing there by clicking on this line in order to activate it and then save it. It should help. If it does not help please PM me with the login details to the admin area of your website for us to check it further. 

Best regards,

Ivan

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  • 1 month later...
14 hours ago, blaine109 said:

I am also having this issue, is there a resolution on this?

Hi Blaine,

This issue was fixed on Chilion's website so please PM me with the login details to the admin area of your website for us to fix it on your website as well.

Best regards,

Ivan 

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4 hours ago, Ivan Holbi said:

Hi Blaine,

This issue was fixed on Chilion's website so please PM me with the login details to the admin area of your website for us to fix it on your website as well.

Best regards,

Ivan 

PM Sent

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On 1/24/2024 at 8:55 PM, blaine109 said:

I am also having this issue, is there a resolution on this?

Hi Blaine,

We checked it from our end and as far as we can see it is a different issue. Could you please describe the issue you face in more detail for us to check it further?

Best regards,

Ivan

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2 hours ago, blaine109 said:

In the New Products / Featured Products widget, no product images are being shown.

 

image.thumb.png.2afb28594e54a0b129b1393e4c9d69ef.png

Hi Blaine,

Please choose the productListing display type under the Product Item tab in the Featured Products widget settings. Please see the screenshot below. 

ScreenShot2024-01-30at16_35_59.thumb.png.0fd83cccd790afc007896cb5fc4b721f.png

Best regards,

Ivan

 

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That is what it was already set to but it is not displaying the images even though the "Show Image" box is checked.

 

image.thumb.png.fe79965b0c1996d7ba54e3a5a035b660.png

 

Also, the same issue with the images not showing is appearing on what I would consider a category view page where I click on a category from the menu and the page that shows the products in that category do not show images either.

image.png.e2b276285572c974b8d29c2da6ea2d3a.png

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17 hours ago, blaine109 said:

That is what it was already set to but it is not displaying the images even though the "Show Image" box is checked.

 

image.thumb.png.fe79965b0c1996d7ba54e3a5a035b660.png

 

Also, the same issue with the images not showing is appearing on what I would consider a category view page where I click on a category from the menu and the page that shows the products in that category do not show images either.

image.png.e2b276285572c974b8d29c2da6ea2d3a.png

Hi Blaine,

This issue has been fixed now.

Best regards,

Ivan

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