chiliondanforth Posted November 29, 2023 Posted November 29, 2023 Need some help with images not displaying on my desktop theme. On the desktop theme home page, I have added the featured products widget. With the image checkbox checked, but the product preview images still do not appear on the widget on backend, or on front end. The mobile theme is set up the exact same way, and it works correctly -Chilion - www.BnBRockets.com Quote
chiliondanforth Posted November 29, 2023 Author Posted November 29, 2023 Mobile now no longer shows images on the backend or frontend. Quote
chiliondanforth Posted December 5, 2023 Author Posted December 5, 2023 @pandrei Do you have any insight on this matter? Quote
Ivan Holbi Posted December 8, 2023 Posted December 8, 2023 On 11/30/2023 at 12:54 AM, chiliondanforth said: Need some help with images not displaying on my desktop theme. On the desktop theme home page, I have added the featured products widget. With the image checkbox checked, but the product preview images still do not appear on the widget on backend, or on front end. The mobile theme is set up the exact same way, and it works correctly -Chilion - www.BnBRockets.com Hi Chilion, Did you choose the type in the column Show Preview? Please choose Product Listing there by clicking on this line in order to activate it and then save it. It should help. If it does not help please PM me with the login details to the admin area of your website for us to check it further. Best regards, Ivan Quote
chiliondanforth Posted December 10, 2023 Author Posted December 10, 2023 It did not, so I messaged you through the forum. Quote
blaine109 Posted January 24, 2024 Posted January 24, 2024 I am also having this issue, is there a resolution on this? Quote
Ivan Holbi Posted January 25, 2024 Posted January 25, 2024 14 hours ago, blaine109 said: I am also having this issue, is there a resolution on this? Hi Blaine, This issue was fixed on Chilion's website so please PM me with the login details to the admin area of your website for us to fix it on your website as well. Best regards, Ivan Quote
blaine109 Posted January 25, 2024 Posted January 25, 2024 4 hours ago, Ivan Holbi said: Hi Blaine, This issue was fixed on Chilion's website so please PM me with the login details to the admin area of your website for us to fix it on your website as well. Best regards, Ivan PM Sent Quote
Ivan Holbi Posted January 30, 2024 Posted January 30, 2024 On 1/24/2024 at 8:55 PM, blaine109 said: I am also having this issue, is there a resolution on this? Hi Blaine, We checked it from our end and as far as we can see it is a different issue. Could you please describe the issue you face in more detail for us to check it further? Best regards, Ivan Quote
blaine109 Posted January 30, 2024 Posted January 30, 2024 In the New Products / Featured Products widget, no product images are being shown. Quote
Ivan Holbi Posted January 30, 2024 Posted January 30, 2024 2 hours ago, blaine109 said: In the New Products / Featured Products widget, no product images are being shown. Hi Blaine, Please choose the productListing display type under the Product Item tab in the Featured Products widget settings. Please see the screenshot below. Best regards, Ivan Quote
blaine109 Posted January 30, 2024 Posted January 30, 2024 That is what it was already set to but it is not displaying the images even though the "Show Image" box is checked. Also, the same issue with the images not showing is appearing on what I would consider a category view page where I click on a category from the menu and the page that shows the products in that category do not show images either. Quote
Ivan Holbi Posted January 31, 2024 Posted January 31, 2024 17 hours ago, blaine109 said: That is what it was already set to but it is not displaying the images even though the "Show Image" box is checked. Also, the same issue with the images not showing is appearing on what I would consider a category view page where I click on a category from the menu and the page that shows the products in that category do not show images either. Hi Blaine, This issue has been fixed now. Best regards, Ivan Quote
blaine109 Posted January 31, 2024 Posted January 31, 2024 This issue looks to be resolved. Any insights on what the issue was? Quote
Ivan Holbi Posted January 31, 2024 Posted January 31, 2024 1 hour ago, blaine109 said: This issue looks to be resolved. Any insights on what the issue was? Hi Blaine, There was some issue in the theme that was fixed by our design department in css. Best regards, Ivan Quote
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