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Posted

I am a long time user of the older versions of oscommerce, but am new to v4.

I have just tried to do a new clean multi sales channel install onto some empty hosting, and have got it kind of up and running.

I can get to the Splash page, and can get into Admin okay.

I can go to Admin - Sales Channels, and can see all the channels status are turned on.

I can also go to Admin - Design and CMS - Themes, and all the themes are showing up as expected.

But if I try and navigate any of the links from on the Splash page to take you to say www.mydomain.com/watch/ it doesn't work.

I can change the default theme from Splash for the main domain, so I can switch it from Splash to Watch, and if I go to www.mydomain.com it will correctly show the Watch theme, rather than the Splash screen.

As part of the install should it have made the folders /watch/ and /furniture/ etc... and put the relevant files in each one?  As if I check using file manager from my hosting cPannel there are no additional folders there.

As none of the links from the Splash page work, apart from /admin/

Thanks in advance.

Posted
2 hours ago, andrethegiant said:

But if I try and navigate any of the links from on the Splash page to take you to say www.mydomain.com/watch/ it doesn't work.

I can change the default theme from Splash for the main domain, so I can switch it from Splash to Watch, and if I go to www.mydomain.com it will correctly show the Watch theme, rather than the Splash screen.

As part of the install should it have made the folders /watch/ and /furniture/ etc... and put the relevant files in each one?  As if I check using file manager from my hosting cPannel there are no additional folders there.

As none of the links from the Splash page work, apart from /admin/

Please check the following:

1. Check site root folder in the CPanel. It should contains symlinks: watch, furniture, printshop and b2b-supermarket

2. To support multisalles channels at the same hosting, your Apache config should contains:

Options FollowSymLinks

Here is more details requiremens: https://www.oscommerce.com/wiki/Installing_osCommerce_4_on_Dedicated_Server,_Cloud_Server_or_VPS

3. The rewrite_mod for Apache should be installed. Read more here: https://www.oscommerce.com/wiki/Checking_Apache_mod_rewrite

Posted
13 minutes ago, pandrei said:

1. Check site root folder in the CPanel. It should contains symlinks: watch, furniture, printshop and b2b-supermarket

I cannot see any symlinks in the root foler.

Posted
49 minutes ago, pandrei said:

2. To support multisalles channels at the same hosting, your Apache config should contains:

Options FollowSymLinks

I have just spoken to the people the hosting is with and they have said SymLinks is enabled.

Posted (edited)
40 minutes ago, andrethegiant said:

I cannot see any symlinks in the root foler.

If its just down to the SymLinks not being there, is there any way I can manually upload them from the original installation files?

Or just remake them in some way?

Edited by andrethegiant
Posted
35 minutes ago, andrethegiant said:

I cannot see any symlinks in the root foler.

Probably your hosting don't allow to create symlinks from php script. So, try to create symlinks manually (or ask your hosting):

 

Posted

I am not overly technical, but have managed to do it, and its actually working...

So for any other simpletons like myself that are struggling, this is what I did

1) Open the Terminal from within cPanel

2) Then type in the following to get you in the correct directory, obviously changing it to suit you.

cd /home/cpanelusername/public_html/

3) The command line then should change to say /public_html to show which directory you are in, then you need to type the following to add the watch SymLink

ln -s ./ watch

4) Repeat for the others.

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