Elevate Your Email Delivery: Setting Up SMTP Mail Sending

[Inna Tretyak]

Provide your customers with seamless and reliable communications by configuring your email system to use SMTP.  Learn how to properly configure SMTP settings

[qudos]

Hello everyone,

I have issue with my store email, I got the following setting but still not working please help me?

See attached pictures please.

[Ivan Holbi]

1 hour ago, qudos said:

Hello everyone,

I have issue with my store email, I got the following setting but still not working please help me?

See attached pictures please.

Hi,

You can try to change "False" to "True" for "Use MIME HTML When Sending Emails" option.

Also in "SMTP Encryption" you have it as "Regular" so we would recommend you to try with the other options there (for example, "Secure to regular port (STARTTLS)" and so on).

We would also recommend you to double check if the port is correctly indicated.

Best regards,

Ivan

[qudos]

Hello,

thank you so much just change the MIME HTML to true and SMTP Encryption to "Secure to regular port (STARTTLS), the issue has been solved, 

Thanks