Wrong Captcha Verification on Admin Area

[astecme]

I am getting this when I try to log in to the admin area. Something is going wrong with my site. Can anyone help? Happy to pay to get it working.

[astecme]

Now to make things really strange, get back home with the same machine and I get straight in no problems.

[CHD-UK]

Could be something to do with cookies perhaps?  On your other machine, try clearing them for yout domain name

[astecme]

8 hours ago, CHD-UK said:

Could be something to do with cookies perhaps?  On your other machine, try clearing them for yout domain name

That is the strange thing, is was on my laptop. So when at work it did not work, but bring it home and worked. Going to reboot modem at work today.

[astecme]

Now the laptop has had cookies and cache cleaned not working at home either........ Now I am dead in the water with a business that can not take orders.

[pandrei]

18 hours ago, astecme said:

I am getting this when I try to log in to the admin area. Something is going wrong with my site. Can anyone help? Happy to pay to get it working.

Hm.. I've just tried logging in with the username and password you sent me and it worked

[pandrei]

and there are no errors...

try to login from browser privacy mode

[astecme]

59 minutes ago, pandrei said:

and there are no errors...

try to login from browser privacy mode

It is strange, got to work with the laptop. Was not working at home but is working here at work.

[nordicsolution]

If you type the wrong password once you will get the error the next time. It's the same for me. 
You have to clear the cache or wait.

Hmm, it doesn't work for me now. I cleared all cache for 7 days

Edited September 1, 2023 by nordicsolution

[nordicsolution]

I have signed in with privacy mode (TOR) in the Brave browser it worked for me.

[pandrei]

On 9/1/2023 at 8:58 PM, nordicsolution said:

If you type the wrong password once you will get the error the next time. It's the same for me. 

It's another error and it happens if you have Google Recaptcha. To fix it temporary turn off Recaptcha: https://www.oscommerce.com/forums/topic/498682-new-installation-error-issue/#comment-1830809

On 9/1/2023 at 9:53 PM, nordicsolution said:

I have signed in with privacy mode (TOR) in the Brave browser it worked for me.

Could you show a screenshot of the error?

[nordicsolution]

On 9/3/2023 at 8:29 AM, pandrei said:

It's another error and it happens if you have Google Recaptcha. To fix it temporary turn off Recaptcha: https://www.oscommerce.com/forums/topic/498682-new-installation-error-issue/#comment-1830809

Could you show a screenshot of the error?

It just says 

Wrong captcha verification

 

[pandrei]

10 hours ago, nordicsolution said:

It just says 

Wrong captcha verification

Are you using Google Recaptcha?

[nordicsolution]

12 hours ago, pandrei said:

Are you using Google Recaptcha?

Yes I am

[pandrei]

5 hours ago, nordicsolution said:

Yes I am

1) Could you send me the log files? (Admin->Settings->Tools->Error Log Viewer and click Download all logs button)

2) Does the issue always reproduce?

[nordicsolution]

On 9/5/2023 at 2:34 PM, pandrei said:

1) Could you send me the log files? (Admin->Settings->Tools->Error Log Viewer and click Download all logs button)

2) Does the issue always reproduce?

Let me try a few times more and see if it always reproduces.