Admin Area - Error (#2)

[astecme]

When running the import script it produced an error.

Now I can not get into admin area, I get Error (#2) Internal Server Error Occurred.

Anyone any idea how to fix it? Was so close to going live with site too

[CHD-UK]

Hi Jonathan,

As you don't have access to the ADMIN through the web interface, you will need to examing the log files directly using your webhosting control panel (or file explorer if running locally)

You can find the ADMIN error logs at  xxx/public_html/lib/backend/runtime/logs/

and the website FRONT END  error logs at xxx/public_html/lib/frontend/runtime/logs/

** For the best resolution, send / PM @pandrei a copy of the files located in the above locations **

Alternatively, if you are feeling like a challenge, check the above log files as they should point your efforts in the right direction

 

 

[astecme]

19 minutes ago, CHD-UK said:

** For the best resolution, send / PM @pandrei a copy of the files located in the above locations **

 

 

I feel bad for always messaging @pandrei but I guess it is better than starting again

[CHD-UK]

I know what you mean but I know that @pandrei would ask you to send the log files anyway!!

It all helps and if there is an issue which needs addressing it can be fixed ready for the next release.

[pandrei]

12 hours ago, astecme said:

When running the import script it produced an error.

Now I can not get into admin area, I get Error (#2) Internal Server Error Occurred.

Anyone any idea how to fix it? Was so close to going live with site too

Thanks for the log files.

You turned on the logging but the log file name is not valid:

It is already fixed, but will be available only in the next version.

[astecme]

1 hour ago, pandrei said:

Thanks for the log files.

You turned on the logging but the log file name is not valid:

It is already fixed, but will be available only in the next version.

So what do I need to change on my side as I can not get into the admin area to change what you are referring to?

[pandrei]

12 minutes ago, astecme said:

So what do I need to change on my side as I can not get into the admin area to change what you are referring to?

Change the option by SQL:

UPDATE configuration SET configuration_value = 'false' WHERE configuration_key = 'STORE_PAGE_PARSE_TIME'

Or add the following line to admin/includes/local/configure.pgp:

define('STORE_PAGE_PARSE_TIME', 'false');

 

[astecme]

That worked, I am back in thank you