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Posted

This is a new installation. I copied a theme but when I clicked on customize, Firefox said it couldn't be opened (see attached). For original themes, clicking on customize shows the desktop and mobile parts but clicking on one of those gives the same result. If I click the button to open in a new window, the theme opens but the banners are not shown. The Learn More in FF says it fails because there is a link to another site in the one being opened.  It also fails in Chrome but the message is just that it refuses to open.

I didn't see anything in the backend logs regarding this. I tried clearing all cache but it didn't make a difference. My next step is to re-install but I thought I would post here first to see if there might be a reason for this or if someone wanted to check it?

v4_open_error.jpg

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Posted

It seems your admin panel opens as httts:// but your frontend opens as http://

So, FF warning you.

What can you do?

1. Opens the both admin and frontend as http:// or https://

OR

2. Change this behaviour in your FF by typing about:config in the address bar and setting security.mixed_content.block_active_content to false

Posted

@pandreiI didn't see your reply so I deleted and re-installed. I had installed this via Softaculous and thought that might be the problem. The new install doesn't have that problem any longer so it seems like that installer might have a problem.

I copied a theme in the new shop and added a sales channel for it. When I try to open that channel I just get a white page. No errors logs are created. Like the previous problem, I've not ran into this before so I don't know if it is due to some setting or a mistake I made. Any suggestions?

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For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc.

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Posted
12 hours ago, Jack_mcs said:

I copied a theme in the new shop and added a sales channel for it. When I try to open that channel I just get a white page. No errors logs are created. Like the previous problem, I've not ran into this before so I don't know if it is due to some setting or a mistake I made. Any suggestions?

1. Check that the theme assigned to a channel

2. Check that the channel has a right url

3. Clear cache

That's all I can say without any additional info.

 

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