Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Address Format


jimdanforth

Recommended Posts

In the checkout screen the layout is not a normal layout that my customers would be used to, with postal code appearing before street address.  I can get to the widget, but find no way to re-order the items.

 

Also, in the "processs Order" area, I only see a partial address and it too is formated different than I am used to, with street address not present at all.  I can hover in the listing of orders to select from and the data is there, but opening the actual order I need to click again on the partial address onthe left to see it all.  It just seems odd to not have it all on processing page.

Link to comment
Share on other sites

Use Address Format page to change address format for Countries

image.thumb.png.7f8a13f98a3cf1df30c98a5f6b5b1106.png

To determine which of the formats to change, go to the Countries page and find the number of address format for selected country

image.thumb.png.32924b35dc10448b2ea6d56bc64c7cc6.png

Link to comment
Share on other sites

On 5/27/2023 at 6:21 PM, jimdanforth said:

It does change the display orer of fields on the back end, but not the front end, and still does not include the street address

Could you show screenshots for checkout page and appropriate address format?

Link to comment
Share on other sites

Thanks Jim,

I've created a new order and the address displays correctly in the frontend and backend:

image.png.2d516c665b5578549f47def7b64b6b51.png

image.png.824dca272b8032c1c969e343d8917cb3.png

The order created in the backend is displayed correctly

image.png.48dab0241d1b59bd00759646f991a757.png

After I clicked edit and saved the previous order, the address is also displayed correctly.

image.png.eb669ffceb21b167c1ede966965a0095.png

I think something went wrong when this order was created. If you can reproduce this behavior again, please let me know or write to this thread

Link to comment
Share on other sites

As shown above is still only a partial address.  No Street address is displayed. Additionally, the "united States" should be after Postal Code.

Also, front end is out of order for a typical US site: (postal code is after state, and before country)

image.png.8b1dbd900ae1e0ceb26551c91ed3835e.png

Link to comment
Share on other sites

2 hours ago, jimdanforth said:

As shown above is still only a partial address.  No Street address is displayed. Additionally, the "united States" should be after Postal Code.

Below is your format. It does not contain the street and the postal address is located at the end

20 hours ago, jimdanforth said:

Heres the format I have sleceted in backend:

image.png.60691ac622a515af739d0808fdebcffe.png

 

2 hours ago, jimdanforth said:

Also, front end is out of order for a typical US site: (postal code is after state, and before country)

Unfortunately, the current version does not allow changing the order of input fields through the interface.

Link to comment
Share on other sites

@pandreiI can live with the front end until I decide to wait out a change or dig into the code and fix it.

You are absolutely correct, I had the company where the street should have been.  Completely my mistake.  ITs been a long road and UPS breaking the module totaly shut me back down. I sell Agricultural equipment and this is an extrememly busy time for me.  Ive had to go completely to phone support and let my frustration keep me from seeing a simple problem.  Thank you very much!

Link to comment
Share on other sites

  • 8 months later...

Yes, typical US format has 

(name)

(city) (state) (postal code)

format and while it's not a major problem, it does look odd to my customers.

I've also wondered why there are 2 phone fields, and wonder if I did something to cause that:

image.png.f9f2e6d79cce3b1aa76796ca28afb878.png

 

Link to comment
Share on other sites

On 2/21/2024 at 7:38 PM, jimdanforth said:

Yes, typical US format has 

(name)

(city) (state) (postal code)

format and while it's not a major problem, it does look odd to my customers.

This task is on our todo list, but it is not a priority because it can be solved by changing the template or using the theme designer.

For example, you can replace the file lib/frontend/themes/basic/boxes/checkout/address-area.tpl with the attached one.

On 2/21/2024 at 7:38 PM, jimdanforth said:

I've also wondered why there are 2 phone fields, and wonder if I did something to cause that:

Because of these settings:

image.thumb.png.6edf488537a57d8d7db9ef6243098182.png

image.thumb.png.d6e2b3d7e1c6abc8e4c6c551a247eeaf.png

But don't change the last Email option. It is used during registration process.

address-area.tpl

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...