Address Format

[jimdanforth]

In the checkout screen the layout is not a normal layout that my customers would be used to, with postal code appearing before street address.  I can get to the widget, but find no way to re-order the items.

 

Also, in the "processs Order" area, I only see a partial address and it too is formated different than I am used to, with street address not present at all.  I can hover in the listing of orders to select from and the data is there, but opening the actual order I need to click again on the partial address onthe left to see it all.  It just seems odd to not have it all on processing page.

[pandrei]

Use Address Format page to change address format for Countries

To determine which of the formats to change, go to the Countries page and find the number of address format for selected country

[jimdanforth]

I did both of those steps prior to your reply and it did not change the display.

[Ken Shea]

Just in case, don't forget toclear brower cache, 

[Ken Shea]

41 minutes ago, jimdanforth said:

I did both of those steps prior to your reply and it did not change the display.

Same on my end. 

[jimdanforth]

It does change the display orer of fields on the back end, but not the front end, and still does not include the street address

[pandrei]

On 5/27/2023 at 6:21 PM, jimdanforth said:

It does change the display orer of fields on the back end, but not the front end, and still does not include the street address

Could you show screenshots for checkout page and appropriate address format?

[jimdanforth]

@pandrei

 

Here's the front end

And here is a typical US Address format:

 

So it should be
first name, last name
Street Address
City State Postal Code

And here's the backend display:

 

Heres the format I have sleceted in backend:

I named it US Format to keep track:

[pandrei]

Thanks Jim,

I've created a new order and the address displays correctly in the frontend and backend:

The order created in the backend is displayed correctly

After I clicked edit and saved the previous order, the address is also displayed correctly.

I think something went wrong when this order was created. If you can reproduce this behavior again, please let me know or write to this thread

[jimdanforth]

As shown above is still only a partial address.  No Street address is displayed. Additionally, the "united States" should be after Postal Code.

Also, front end is out of order for a typical US site: (postal code is after state, and before country)

[pandrei]

2 hours ago, jimdanforth said:

As shown above is still only a partial address.  No Street address is displayed. Additionally, the "united States" should be after Postal Code.

Below is your format. It does not contain the street and the postal address is located at the end

20 hours ago, jimdanforth said:

Heres the format I have sleceted in backend:

 

2 hours ago, jimdanforth said:

Also, front end is out of order for a typical US site: (postal code is after state, and before country)

Unfortunately, the current version does not allow changing the order of input fields through the interface.

[jimdanforth]

@pandreiI can live with the front end until I decide to wait out a change or dig into the code and fix it.

You are absolutely correct, I had the company where the street should have been.  Completely my mistake.  ITs been a long road and UPS breaking the module totaly shut me back down. I sell Agricultural equipment and this is an extrememly busy time for me.  Ive had to go completely to phone support and let my frustration keep me from seeing a simple problem.  Thank you very much!

[jimdanforth]

@pandrei  Did the post code before state get changed to allow re-ordering on checkout?

 

 

 

[pandrei]

18 hours ago, jimdanforth said:

Did the post code before state get changed to allow re-ordering on checkout?

Do you mean swap the Post code and Town/City fields?

[jimdanforth]

Yes, typical US format has 

(name)

(city) (state) (postal code)

format and while it's not a major problem, it does look odd to my customers.

I've also wondered why there are 2 phone fields, and wonder if I did something to cause that:

 

[pandrei]

On 2/21/2024 at 7:38 PM, jimdanforth said:

Yes, typical US format has 

(name)

(city) (state) (postal code)

format and while it's not a major problem, it does look odd to my customers.

This task is on our todo list, but it is not a priority because it can be solved by changing the template or using the theme designer.

For example, you can replace the file lib/frontend/themes/basic/boxes/checkout/address-area.tpl with the attached one.

On 2/21/2024 at 7:38 PM, jimdanforth said:

I've also wondered why there are 2 phone fields, and wonder if I did something to cause that:

Because of these settings:

But don't change the last Email option. It is used during registration process.

address-area.tpl

[jimdanforth]

Thank you very much.  I greatly appreciate the help.  This did resolve both needs.