CHD-UK Posted May 20 Share Posted May 20 So I'm going through the site pages and just familiarising myself with the setup, and I've come across the checkout page on the Printshop as shown here: So, in the theme editor (see image below) , anyone want to place a bet on which page I need to change??? I'm sure I've checked them ALL... at least twice! Most are blank and others look like they are in development, but nothing looks similar to the actual checkout page. Perhaps it is the Javascript "display:none;" gremlin again because there are no products in my cart? Anyone else tried to customise the checkout page in the Theme Editor? List of pages to choose from! Quote Link to comment Share on other sites More sharing options...
warleb2 Posted May 21 Share Posted May 21 you mean this page Quote Link to comment Share on other sites More sharing options...
warleb2 Posted May 21 Share Posted May 21 has to be Quote Link to comment Share on other sites More sharing options...
warleb2 Posted May 21 Share Posted May 21 again, adding an item to the cart on the front end will make it visible like above on the thene CHD-UK 1 Quote Link to comment Share on other sites More sharing options...
CHD-UK Posted May 21 Author Share Posted May 21 (edited) 8 hours ago, warleb2 said: again, adding an item to the cart on the front end will make it visible like above on the thene Hi Steve, Thanks for the feedback. yes, thats the one! I'm still not seeing it on my setup! I've even created a new "customer" on the front end with the same email and password as the admin user. There has to be something else in play here. I do have a number of add-ons installed which I was exploring for other members. Which browser are you using? I'll go and try with another browser. Edited May 21 by CHD-UK Quote Link to comment Share on other sites More sharing options...
warleb2 Posted May 22 Share Posted May 22 Just using Chrome Andy, Unless something went wrong with the installation. But for me I could see and edit the concerned page. Quote Link to comment Share on other sites More sharing options...
CHD-UK Posted May 22 Author Share Posted May 22 Hey, Thanks for confirming that Steve! My first venture with Chrome worked 1st time, but went down hill from there! From my testing, this is really hit or miss on both Browsers (Firefox & Chrome) , actually a lot more miss than hit!! I have multiple sales channels setup and think that this may be the main issue. You definitely need a product in your basket from the sales channel that you want to edit. When you edit the theme you can see the "homepage" will show X items in your cart, however selecting "checkout / checkout" from the page list sometimes works, most of the time fails with a blank page. I've tried clearing the browser cookies, logging out, logging in, private browser windows and using the mouse with my other hand. I'm going to try a full reinstall later in case it is one of add-ons causing the issue, then I'm going to try a single channel install to see if that is any better. Quote Link to comment Share on other sites More sharing options...
warleb2 Posted May 23 Share Posted May 23 Very strange. I know that if you are on shared hosting you will come across issues. Dedicated hosting is the way to go if you have not already. I had many issues at the start and was trying many hosting plans. Always OSC screwed up on shared. Dedicated no issues at all. CHD-UK 1 Quote Link to comment Share on other sites More sharing options...
CHD-UK Posted May 23 Author Share Posted May 23 Hi Steve, Very interesting! If I'm unable to solve it by re-installing then I'll have to have a look into dedicated. Editing the page is probably a one time thing anyway, but I would like to see consistency and reliability, so it may be a case of trying to narrow down exactly why and what conditions it occurs. Quote Link to comment Share on other sites More sharing options...
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