Guest Posted July 8, 2003 Share Posted July 8, 2003 Hello, Can anyone tell me why this is happening... I've had to close the site while I work out whats going on... Sometimes people are placing orders without an account and it's shoing up on someone elses account. Is it a problem with the BUY NOW option? =========================================== I have revisited your site in order to try to work out how the error occurred. In reply to your request for an explanation as to how I made an order with your company causing the order to be processed throuugh someone else's account. This is what I did in order to buy the phone cover. I selected the phone cover I wanted and said that I wanted to buy it. I now know that I should have been told that I must create an account. I was not asked to do this yesterday. After stating that I wanted to buy the phone cover I began to fill in my details. There was already a shipping address. I cannot remember the name and address but it was definitely female and we think it might have been Alison. At the time I thought it was strange but thought that it was a fictitious name and address. I did not know what to do as it seemed peculiar to have a name and address already there. I changed the shipping address to mine so that the shipping address and the delivery address were both mine. I filled in my bank details as I usually do when using the Internet. How can we see someone else's address? Is someone else now going to have my name and address? I logged on to your site again a few minutes ago and this time I was told I could not buy the phone cover as I did not have an account. So I created an account tonight to follow the process through. I did not actually order anything tonight it was simply an exercise. The answer to the question as to how I managed to order something using someone else's account seems to be the fact that I was allowed to order without creating an account of my own and was put through to the account of another customer. =============================================== I also have another response from a customer... =============================================== Yes I did. I found the page via Google, but must admit that I was surprised to see other address details in there. I was careful to put in my correct address and card details. I would flag that you have a security problem if Google can pick up web pages which logically should only be available to the logged in party. =============================================== Anyone know why this is happening? Link to comment Share on other sites More sharing options...
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