Ken_Shea Posted May 9, 2023 Posted May 9, 2023 (edited) However unlikely of me doing something wrong 😄 thought I'd ask. Still do not receive a separate store order confirmation as set up and the  ##customer_lastname## key isn't working in order confirmation. Thanks Ken all the files in are dated 03/28/2023 public_html lib backend controllers Edited May 9, 2023 by Ken_Shea Quote
jimdanforth Posted May 9, 2023 Posted May 9, 2023 I could not get email confirmations when using the paypal API. I was hoping the fix would get that problem also. Quote
Ken_Shea Posted May 10, 2023 Author Posted May 10, 2023 (edited) Hi Steve, Hmmm, was using the "Pay With CC" (only choice) and get the confirmation with _firstname just not _lastname. order does show "Pay on delivery" Going to look at it now Just made a test order, no joy. Is there a specific selection in V4 for "Pay on delivery" that you know of? Found it, admin > Modules > Payment > offline , it is set to "Pay on Delivery" Thanks  Edited May 10, 2023 by Ken_Shea Quote
Ken_Shea Posted May 10, 2023 Author Posted May 10, 2023 (edited) The only difference is I use sendmail, it's is what works with the email client. Tried smpt and did not receive any confirmation, which was expected. Problem sure is an illusive little stinker. Â Tried text, it seems to default to the html order confirmation and send same one. Edited May 10, 2023 by Ken_Shea Quote
Ken_Shea Posted May 10, 2023 Author Posted May 10, 2023 May try to reconfig using SMTP later, my eyes need a brake, burning for hours of PC over the last few days. Think I'll relax and mow yard LOL Quote
Ken_Shea Posted May 10, 2023 Author Posted May 10, 2023 1 hour ago, warleb2 said: btw, which theme are you using Started with Furniture Quote
Ken_Shea Posted May 11, 2023 Author Posted May 11, 2023 Tried the text email yesterday,did delete the keys and re-entered using the "KEY",no joy. Also set up smtp, no help. Trying again now as you suggested, was really burned out yesterday Quote
Ken_Shea Posted May 11, 2023 Author Posted May 11, 2023 No go guys, It did send email entered in BCC,but it sends the html order confirmation not the text version.  Quote
Ken_Shea Posted May 11, 2023 Author Posted May 11, 2023 Should add, v4 is setup to send a different store order confirmation email then one sent to customer. It doesn't though., Quote
Ken_Shea Posted May 11, 2023 Author Posted May 11, 2023 Andy, what kinda question is that, I don't remember hahahah Was just looking for your post that told me how, pretty sure it was you. Can't find that either,still looking Quote
Ken_Shea Posted May 12, 2023 Author Posted May 12, 2023 Hi Steve, That your site is working perfectly means I have something not set right. Andrei is looking into it now. Thank you Ken Quote
pandrei Posted May 12, 2023 Posted May 12, 2023 @Ken_Shea, I confirm that something wrong with sending templates at your site. It's strange. And I need to check source files to resolve the issue. Could you give me ftp access or control panel access? Quote
pandrei Posted May 12, 2023 Posted May 12, 2023 18 hours ago, CHD-UK said: 2) Neither Ken, Steve or Andy are receiving a "Send Extra Order emails to" Could somebody give me access to the backend with the issue? Â Â Quote
Ken_Shea Posted May 12, 2023 Author Posted May 12, 2023 1 hour ago, pandrei said: Could somebody give me access to the backend with the issue? Â Â Andrei, Once logged in select dashboard left column > File Manager Quote
Ken_Shea Posted May 12, 2023 Author Posted May 12, 2023 (edited) success What ever it was Andrei corrected it. Looking at the EmailController.php date I'm wondering if it got updated.  Edited May 12, 2023 by Ken_Shea Quote
pandrei Posted May 12, 2023 Posted May 12, 2023 4 minutes ago, CHD-UK said: With reference to the ##CUSTOMER_LASTNAME## issue that Ken was also experiencing, The Ken's issue was that when unzipping the zip update, already existing files were not overwritten. So the site was not fully upgraded to 4.12 version. I hope the issue is resolved now. Quote
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