please contact us if you see this page

[ethelshop]

Hello,

Unfortunately i can only see the title message on every page.
I have attached the frontend log and would be very happy if someone could advise me.

Many Thanks

log_frontend.txt

[osCommerce-Official]

@pandreicould you please help? 

[pandrei]

4 hours ago, ethelshop said:

Hello,

Unfortunately i can only see the title message on every page.
I have attached the frontend log and would be very happy if someone could advise me.

Many Thanks

Thanks for the log file.

You should install fileinfo extension for PHP: https://www.php.net/manual/en/book.fileinfo.php

This extension is enabled by default for PHP.

[ethelshop]

Hello,

Thank you very much, fileinfo fixed my problem.

KInd Regards

[Google-moogle]

When I entered the store, I saw this message. backend is working normally. What could be the reason for this? This error occurs regularly when the page is refreshed. Error.log attached

 

error.log

[pandrei]

20 hours ago, Google-moogle said:

When I entered the store, I saw this message. backend is working normally. What could be the reason for this? This error occurs regularly when the page is refreshed. Error.log attached

It seems that you made some changes to tpl files and now Smarty does not parse them correctly.

Try to rollback your changes.

Also you can send me the log files (Admin->Settings->Tools->Error Log Viewer and click Download all logs button)

[michaeld4u2nv]

I am having the same trouble and am hoping that someone could help. My site is displaying: please contact us if you see this page

[pandrei]

On 11/12/2024 at 6:33 AM, michaeld4u2nv said:

I am having the same trouble and am hoping that someone could help. My site is displaying: please contact us if you see this page

If you can log in to your Admin panel, go to Settings->Tools->Error log viewer, click Download all logs button and send me downloaded file in pm.

If the admin panel is not available, send me these files:

lib/frontend/runtime/logs/list.log

lib/backend/runtime/logs/list.log

[GMbox]

I have the same problem, is there any chance to help me and fix it?

[pandrei]

On 11/16/2024 at 2:17 AM, GMbox said:

I have the same problem, is there any chance to help me and fix it?

If you can log in to your Admin panel, go to Settings->Tools->Error log viewer, click Download all logs button and send me downloaded file in pm.

If the admin panel is not available, send me these files:

lib/frontend/runtime/logs/list.log

lib/backend/runtime/logs/list.log