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osCommerce

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Out of stock


dinozisharma

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Hi

Products even with quantity 100 are not visible on front but If in admin area I edit product and select out of stock limit level check box and save then availability values is there automatically and that product is visible on front.

I even checked database which option i need to change but not found.

Is there any option to do this as bulk for all products ?

 

 

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On 2/8/2023 at 10:48 AM, dinozisharma said:
 

Hi

Products even with quantity 100 are not visible on front but If in admin area I edit product and select out of stock limit level check box and save then availability values is there automatically and that product is visible on front.

I even checked database which option i need to change but not found.

Is there any option to do this as bulk for all products ?

 

 

Hi, 

Please PM me with the login details to the admin area of your website for us to check it further.

Best regards,

Ivan

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On 2/8/2023 at 10:48 AM, dinozisharma said:
 

Hi

Products even with quantity 100 are not visible on front but If in admin area I edit product and select out of stock limit level check box and save then availability values is there automatically and that product is visible on front.

I even checked database which option i need to change but not found.

Is there any option to do this as bulk for all products ?

 

 

Hi,

Please let us know how you added your products to your website for us to check your issue further.

Best regards,

Ivan 

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Hi,

As far as we understand you imported your products when you had the older osCommerce version and though you upgraded to the latest osCommerce version now your database is still old.

In order to resolve it please reimport your products again for the system to update your products accordingly.

Best regards,

Ivan  

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29 minutes ago, dinozisharma said:

Hi

But I have tried importing products even after upgrade and also after removing all data.So this is not the case.There must be some other issue.Please check.

Thanks

Hi,

Can we remove all the products from your website and reimport them to check it further? Or can we try to import your products to our test server to check them there? 

Best regards,

Ivan

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On 2/13/2023 at 1:34 PM, dinozisharma said:

Yes you can delete all and reimport even if needed you can delete all categories as well and reimport

Thanks

Hi,

We deleted all your categories and products and reimported them back successfully.

The issue with your settings was that somehow you managed to add slash '/' either via htaccess or via code change so it caused your issue. Please see the screenshots below with our product without slash and your product with slash.  

Best regards,

Ivan

image.thumb.png.e1137b349f322ff9adced4e4a8d98009.png

 

image.thumb.png.2a113fcd97cb5fcc3ca1ae1705a8d369.png

 

image.thumb.png.49978e6882de704537941095e2f18758.png

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Hi

Thanks a lot for importing data successfully !

Now my question is if We try to import data from Live to This new version on daily basis (Like everyday new data is added on Live). It will cause issue to already imported data or not ?

Also I will try to import customers and orders and hope this will not show any error now.

Thanks

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Again issue in between importing customers only 121,551 imported.

Error

 
Start import for Customers... Expecting: 397272
Import was interrupted due an error: copy(https://liveurl/OSC25/index.php?feed=customers&offset=121550&limit=50&): failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden

Please check

 

 

 

Edited by dinozisharma
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7 hours ago, dinozisharma said:

Hi

Thanks a lot for importing data successfully !

Now my question is if We try to import data from Live to This new version on daily basis (Like everyday new data is added on Live). It will cause issue to already imported data or not ?

Also I will try to import customers and orders and hope this will not show any error now.

Thanks

Hi,

If the import is repeated the data on the new version will be simply updated according to the live website.

Best regards,

Ivan

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6 hours ago, dinozisharma said:

Again issue in between importing customers only 121,551 imported.

Error

 
Start import for Customers... Expecting: 397272
Import was interrupted due an error: copy(https://liveurl/OSC25/index.php?feed=customers&offset=121550&limit=50&): failed to open stream: HTTP request failed! HTTP/1.1 403 Forbidden

Please check

 

 

 

Hi,

We checked and on your old website there is the protection from the attacks. The frequent queries to the same page cause its blocking. Please contact your hosting provider for them to whitelist you. 

Best regards,

Ivan

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2 hours ago, dinozisharma said:

Hi

Below is the message from hosting team

"Is there any IP ranges of them

so that We can check the IP in firewall"

Thanks

 

Hi,

The IP of your new website is 185.4.176.115.

Best regards,

Ivan

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  • 2 weeks later...
7 hours ago, dinozisharma said:

Hi

Reply From hosting team

That IP address is of the new server

and its already added in the firewall

Hi,

Thank you for confirming.

So it means if the issue you report still persists please check it further from your end since this error is not connected with our system and blocking is not ours either. 

Best regards,

Ivan

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