dinozisharma Posted January 11 Share Posted January 11 Quote Link to comment Share on other sites More sharing options...
dinozisharma Posted January 11 Share Posted January 11 Hi Products are imported successfully ! But while importing customers getting xml error and as you suggested last time to check xml file that i have checked and It seems that </Customers> closing tag is not closed thats why its showing error but how can I use updated xml to import customers ? Thanks Quote Link to comment Share on other sites More sharing options...
dinozisharma Posted January 16 Share Posted January 16 Hi Can you please check messages and reply ASAP ? Thanks Quote Link to comment Share on other sites More sharing options...
osCommerce-Official Posted January 16 Share Posted January 16 @Ivan Holbi could you please check this? Quote Link to comment Share on other sites More sharing options...
Ivan Holbi Posted January 16 Share Posted January 16 On 1/11/2023 at 5:48 AM, dinozisharma said: Hi i have uploaded importer.php and now not getting any error but while importing products it gets stuck at 5%. And one more issue I again imported categories as previously showing some blank categories and some categories showing like folders.but same issue after re-importing and even not getting option to assign categories to app channel. Please suggest ! On 1/11/2023 at 5:48 AM, dinozisharma said: On 1/11/2023 at 1:31 PM, dinozisharma said: Hi Products are imported successfully ! But while importing customers getting xml error and as you suggested last time to check xml file that i have checked and It seems that </Customers> closing tag is not closed thats why its showing error but how can I use updated xml to import customers ? Thanks Hi, We would recommend to run the import separately (not via Import All tool). If you still face these issues please let us know for us to check them further. Best regards, Ivan Quote Link to comment Share on other sites More sharing options...
dinozisharma Posted January 17 Share Posted January 17 Hi I am doing single import only. Quote Link to comment Share on other sites More sharing options...
dinozisharma Posted January 17 Share Posted January 17 Also let me know regarding this Quote Link to comment Share on other sites More sharing options...
dinozisharma Posted January 19 Share Posted January 19 Hi May I know when i got reply to my queries ? Our project is stuck in between due to these errors . OR let me know if there is any premium support ? Quote Link to comment Share on other sites More sharing options...
Ivan Holbi Posted January 19 Share Posted January 19 On 1/17/2023 at 4:31 AM, dinozisharma said: Hi I am doing single import only. On 1/17/2023 at 4:55 AM, dinozisharma said: Also let me know regarding this Hi, Please provide us with the logs from lib/common/OscLink/logs/*.log for us to check it further. As for the XML error does it occur every time you do the import? For example, if you try to import 3 or 4 times will you face the same error? Best regards, Ivan Quote Link to comment Share on other sites More sharing options...
dinozisharma Posted January 19 Share Posted January 19 Hi Below i am attaching log zip folder. And yes when I tried to import customers it only works for first time (imported 50 customers) and after that every time when I tried, it shows same xml error.Even I tried to import (from manual import) after updating xml issues but not working from that option also. And in front of every uploaded xml it shows "Primary key not found" Quote Link to comment Share on other sites More sharing options...
dinozisharma Posted January 19 Share Posted January 19 logs.zip Quote Link to comment Share on other sites More sharing options...
dinozisharma Posted January 19 Share Posted January 19 Also categories not importing properly (some blank and some in folder form) and when tried to upload again rather than to update existing one its importing again and again means multiple categories . I also posted this issue last week. Quote Link to comment Share on other sites More sharing options...
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