Fredthewebmaster 0 Posted October 11, 2022 Hello, I have been trying to import a csv file of products to my new oscommerce installation but I am now getting this error in the message box that comes up after you click to process the file. "Primary key not found in file". Not sure what this means or how to solve this. Share this post Link to post Share on other sites
osCommerce-Official 281 Posted October 11, 2022 Thanks for using osCommerce! Please let us know if you've exported the default file with the fields from osCommerce first? The system will be looking for the essential fields in the file. If this advise doesn't help, please feel free to send us an example of the feed via the messages here. Thanks! Share this post Link to post Share on other sites
Fredthewebmaster 0 Posted October 11, 2022 (edited) Yes I have changed the file many times to accommodate the field names for it, it but it just says this immediately. Do you have a list of default fields that I could confirm with that maybe what I am reading is out of date? Edited October 11, 2022 by Fredthewebmaster Share this post Link to post Share on other sites
osCommerce-Official 281 Posted October 11, 2022 @Ivan Holbicould you please kindly help here? Share this post Link to post Share on other sites
jimdanforth 10 Posted October 11, 2022 I answered your other thread, but basically the same is admin did Share this post Link to post Share on other sites
Ivan Holbi 17 Posted October 12, 2022 Hi, As far as we can see this error occurs when "Products model" field is not filled in. We would recommend to export the file with your products from your new osCommerce installation, use it as the sample, fill in the fields with your data and then import it back to the website. If it does not work please provide us with the file you tried to import to your website and faced this error for us to check it further. Best regards, Ivan Share this post Link to post Share on other sites
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