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Error during install (after database already created)


sackling

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I am getting a 500 Internal server error after the install step of entering company information - database has already been populated with product data etc. however after clicking next on step 4 I am given a 500 error page: 

 

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

 

let me know if there is more info I can provide.

 

Thanks!

 

 

 

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Refreshing the 500 internal server erorr page worked (i got the error twice/deleted and recreated the database).

Here is the log just in case it can help:

 

[Wed Feb 02 08:48:20.587649 2022] [authz_core:error] [pid 18008:tid 140154446542592] [client 52.12.20.231:61185] AH01630: client denied by server configuration: /home/freelancerwork/www.test.com/.env
[Wed Feb 02 08:52:45.528919 2022] [authz_core:error] [pid 29099:tid 140153859315456] [client 52.12.20.231:60230] AH01630: client denied by server configuration: /home/freelancerwork/www.test.com/.env
[Wed Feb 02 14:50:47.968247 2022] [fcgid:warn] [pid 19298:tid 140154830870272] [client 75.119.213.151:56968] mod_fcgid: read data timeout in 120 seconds
[Wed Feb 02 14:50:47.968291 2022] [core:error] [pid 19298:tid 140154830870272] [client 75.119.213.151:56968] End of script output before headers: sample_products.php

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