herbsandhelpers Posted January 26, 2022 Share Posted January 26, 2022 I got positive messages throughout the installation and all seemed to go well except I can't get beyond splash screens and no admin. All I get with most links is Page Not Found. I've tried to access the feedback but it takes too long to load. Can anyone shed light on why I can't move from splash to anything else? How do I access the admin dashboard? Mystery! Very excited to be getting this far though. Lorraine Quote Link to comment Share on other sites More sharing options...
osCommerce-Official Posted January 26, 2022 Share Posted January 26, 2022 Hi Lorraine, Many thanks for bringing this to us. Will message you to find out more about particulars of your server environment. Quote Link to comment Share on other sites More sharing options...
frankl Posted January 27, 2022 Share Posted January 27, 2022 On 1/27/2022 at 4:44 AM, herbsandhelpers said: I got positive messages throughout the installation and all seemed to go well except I can't get beyond splash screens and no admin. All I get with most links is Page Not Found. I've tried to access the feedback but it takes too long to load. Can anyone shed light on why I can't move from splash to anything else? How do I access the admin dashboard? Mystery! Very excited to be getting this far though. Lorraine Lorraine check to see if the .htaccess file was written properly. Mine was written to all one line. Quote osCommerce user since 2003! Link to comment Share on other sites More sharing options...
ejsolutions Posted January 29, 2022 Share Posted January 29, 2022 (edited) I've tried a number of installs now, with different combinations and had mostly errors post-installation. Try the following: Begin the zip extraction from your www or public_html (webroot) directory. Start installation from your browser and specify / as the starting point, not for example /catalog Specify Test for the Sales Channel and name it Test Do not add a suffix on the URL Include the demo data It won't give you a production ready site but does appear to set things up to be in a usable state. Additionally, check file and directory permissions are suitable for your environment - mine were set 'potty' during initial extraction and post installation. This can cause a 500 error at the worst, and error log warnings.. SoftException in Application.cpp:249: File "/home/osc4osc/public_html/index.php" is writeable by group HTH Edited January 29, 2022 by ejsolutions more info osCommerce-Official 1 Quote Link to comment Share on other sites More sharing options...
herbsandhelpers Posted February 1, 2022 Author Share Posted February 1, 2022 I'm still struggling ... see screenshots I can't get the installation to work. Quote Link to comment Share on other sites More sharing options...
herbsandhelpers Posted February 1, 2022 Author Share Posted February 1, 2022 No admin login folder ... Quote Link to comment Share on other sites More sharing options...
osCommerce-Official Posted February 1, 2022 Share Posted February 1, 2022 54 minutes ago, herbsandhelpers said: No admin login folder ... Hopefully it will be possible to resolve it by checking and correcting the htaccess of the main website. Please keep us posted! Quote Link to comment Share on other sites More sharing options...
♥Gyakutsuki Posted February 2, 2022 Share Posted February 2, 2022 Hello Vadym, Is it possible to add the wiki Osc4 inside the documentation tab ? Tk Quote Regards ----------------------------------------- Loïc Contact me by skype for business Contact me @gyakutsuki for an answer on the forum Link to comment Share on other sites More sharing options...
osCommerce-Official Posted February 2, 2022 Share Posted February 2, 2022 1 hour ago, Gyakutsuki said: Hello Vadym, Is it possible to add the wiki Osc4 inside the documentation tab ? Tk Sure, thanks for reminding us, updated the Documentation section of osCommerce.com Gyakutsuki 1 Quote Link to comment Share on other sites More sharing options...
herbsandhelpers Posted February 2, 2022 Author Share Posted February 2, 2022 Okay so I deleted all files including htaccess and tried again. I got exactly the same result: No errors except to clear database A bit longer to get to admin password, but exactly the same, no admin. I don't know what to do? I've never had any issues installing the previous OSCommerce. Why does it keep failing? Lorraine Quote Link to comment Share on other sites More sharing options...
herbsandhelpers Posted February 2, 2022 Author Share Posted February 2, 2022 Getting this Quote Link to comment Share on other sites More sharing options...
osCommerce-Official Posted February 2, 2022 Share Posted February 2, 2022 31 minutes ago, herbsandhelpers said: Getting this Please ignore this 404, as it is related to the use of builtwith. Quote Link to comment Share on other sites More sharing options...
herbsandhelpers Posted February 3, 2022 Author Share Posted February 3, 2022 Yes but there’s no admin, I can get the splash page, go to a page but none of the links work. How can I install? I don’t know why it keeps falling? I’d really like to be checking out all the new features and getting it ready!?!!? Lorraine Quote Link to comment Share on other sites More sharing options...
osCommerce-Official Posted February 3, 2022 Share Posted February 3, 2022 1 minute ago, herbsandhelpers said: Yes but there’s no admin, I can get the splash page, go to a page but none of the links work. How can I install? I don’t know why it keeps falling? I’d really like to be checking out all the new features and getting it ready!?!!? Lorraine There seem to be a configuration peculiarity that is affecting the back end URL. Will message you now. Quote Link to comment Share on other sites More sharing options...
beerbee Posted February 5, 2022 Share Posted February 5, 2022 (edited) Hi, I've had the same problems when I tried to install on a shared hosting into a subfolder like /shop. The problem is with not writing the rewrite base entries in both .htaccess files, only after entering the correct rewrite base values I could access the splash and the admin. No luck with watches and furniture though. Another question maybe a dumb one: What are the symlinks for? And a litlte note: I hope the name of the admin folder will be changeable on install in the future for security reasons. Kind regards Christoph Edited February 5, 2022 by beerbee Quote Link to comment Share on other sites More sharing options...
herbsandhelpers Posted February 11, 2022 Author Share Posted February 11, 2022 Hello, Ive sent my current server environment screenshots on php 7.4.25 where shopBlank is located. I hope this helps to solve my installation issue. The configure files don’t get written. I’ve never had any issues installing either OSC or Phoenix before in the same environment as you can see from the screenshots. Lorraine Quote Link to comment Share on other sites More sharing options...
MadWayne Posted February 11, 2022 Share Posted February 11, 2022 had a look at the pre installed version and had issues with it. would love to install it on my own srever and see how it behaves. whats the minimum requirements Quote Link to comment Share on other sites More sharing options...
osCommerce-Official Posted February 12, 2022 Share Posted February 12, 2022 20 hours ago, herbsandhelpers said: Hello, Ive sent my current server environment screenshots on php 7.4.25 where shopBlank is located. I hope this helps to solve my installation issue. The configure files don’t get written. I’ve never had any issues installing either OSC or Phoenix before in the same environment as you can see from the screenshots. Lorraine Lorraine, we are looking into it. Thanks for sharing your feedback. Quote Link to comment Share on other sites More sharing options...
osCommerce-Official Posted February 12, 2022 Share Posted February 12, 2022 12 hours ago, MadWayne said: had a look at the pre installed version and had issues with it. would love to install it on my own srever and see how it behaves. whats the minimum requirements Wayne, will send you download link. Manual is always available here: https://wiki.oscommerce.com/index.php?title=Main_Page Quote Link to comment Share on other sites More sharing options...
MadWayne Posted February 12, 2022 Share Posted February 12, 2022 had enough for today, database populated and files installed but wont log into admin think the instructions are pretty poor in the first instance. well relook at this again next week probably Quote Link to comment Share on other sites More sharing options...
MadWayne Posted February 13, 2022 Share Posted February 13, 2022 (edited) Had another look at installing this several times today and whilst the database populates and the files get extracted cant access admin or see the shop front either. Can anyone give us a quick guide on the process to be followed as I get pretty much no errors until I try and login to admin or try and view the shop front Thanks Edited February 13, 2022 by MadWayne Quote Link to comment Share on other sites More sharing options...
♥Gyakutsuki Posted February 14, 2022 Share Posted February 14, 2022 Hello, Do you look the documentation : https://wiki.oscommerce.com/index.php?title=Installing_osCommerce_v.4.0 Osc v4 is more appropriate on dedicated server, Tested on my local ubuntu and with IspConfig ubuntu server (OVH), work fine tested in this moent on Cpanel, I have a problem on the last step. On Cpanel, maybe with different hoster you can have some restrictions. I do not know if other people can share their experiences and if successful, share your Cpanel configuration to allow the people to test on their side. MadWayne and osCommerce-Official 2 Quote Regards ----------------------------------------- Loïc Contact me by skype for business Contact me @gyakutsuki for an answer on the forum Link to comment Share on other sites More sharing options...
MadWayne Posted February 14, 2022 Share Posted February 14, 2022 indeed it appears to fall over on the final step, worked with my hosting company to verify everything was correct based on the requirements stated and it was. Quote Link to comment Share on other sites More sharing options...
herbsandhelpers Posted February 14, 2022 Author Share Posted February 14, 2022 Yes this is exactly what is happening to me! I hope the developers fix it soon. Lorraine MadWayne 1 Quote Link to comment Share on other sites More sharing options...
Jack_mcs Posted February 14, 2022 Share Posted February 14, 2022 On the installation page where it shows "Complete the Installation", you have to scroll down and click the button. I doubt that this is the problem based on all that has been said here but I thought it might be worth mentioning. Quote Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
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