Mac Fly Posted October 4, 2020 Share Posted October 4, 2020 We are having some issues with Papal and orders not recording in the backend. Received a Paypal email saying payment received. On checking the orders page there is no sign of the order. I can see the IPN in the paypal log with all the usual details but no record of the order in the database. The order numbers have continued on past the number that has disappeared but this is really unusual given that the payment was processed correctly. Normally if the customer goes to paypal and the shop does not receive payment confirmation the order will sit at "preparing paypal standard" but in this case the order has disappeared altogether following a sucessful payment. Anyone else having this issue and if so have you found out what's causing it? We've had it happen twice in the last two weeks. Prior to this is was a months ago so very intermittent. Paypal app version v5.018 Running 2.3.4 bootstrap with latest paypal module installed. Quote Link to comment Share on other sites More sharing options...
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