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osCommerce

The e-commerce.

Admin Load Time - strange this morning


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Posted

I am using 2.3.4.1 CE and PHP 7.0

My admin page was taking eternity to load this morning (mysite.com/admin) and when it finally would...there were database errors at the bottom of the screen.  MySQL server has gone away.  All was there except for the PayPal Live entry which shows my current balance.  The public side of my site seemed to be loading fine.

So, I come to this forum to discover that it is completely down.  For hours.  But, the moment it came back up...I had no more problems loading mysite.com/admin

No more errors.  No more waiting minutes for it to load.  Is that a coincidence?  How dependent is my site on external links to load and run properly?

- Andrea

Posted

If you want, you can turn off the partner news and the other dashboard module that accesses the osC site.  Then it won't matter.

Always back up before making changes.

Posted

Hi Matt,

Wish I had copied and pasted the errors I was getting.  My error logs are showing things like: 

Error while sending QUERY packet. PID=929743

And the query was beginning with r.reviews which is interesting, I guess, since I don't use reviews in the website.  Maybe that's a red herring, I don't know.

All I know is it all went away when the forums came back online.  I like to see the Latest News module in Admin, so I'll probably leave those things alone.

I was just trying to confirm that my loading issues were, after all, related to this forum being down.  Thanks!

- Andrea

Posted

This is very bad news.
I am concerned about the security of my site.
I think the problem needs to be seriously investigated and the dependence of the Admin's work on third-party sites or forums should be removed.
This is similar to unauthorized access, which can give hackers an option to break into the store.

Support forum for osCommerce in russian language - from Ashkelon. Support since 2002.

Best regards,

Fredi

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