I can't log in to the admin panel

[Zero222]

Hello, friend!

I can't log in to the admin panel

browser -

ERR_TOO_MANY_REDIRECTS

 

where should I look? Help me, please. 

[♥ecartz]

That particular error is often a sign that something is broken in cookies.  E.g. that your browser has them turned off or that they are misconfigured. 

[Zero222]

Sorry

I tried different browsers, different computers. No result.

where should I look?

 

[♥ecartz]

admin/includes/configure.php -- particularly the cookie settings.  You may want to post it, minus the DB_ settings at the bottom. 

You also might check to see if your host allows you to see the error logs.  Sometimes there is something interesting in there. 

[Zero222]

Yes

 

<?php
  define('HTTP_SERVER', 'http://avto-focus.com');
  define('HTTPS_SERVER', 'http://avto-focus.com');
  define('ENABLE_SSL', false);
  define('HTTP_COOKIE_DOMAIN', '');
  define('HTTPS_COOKIE_DOMAIN', '');
  define('HTTP_COOKIE_PATH', '/admin');
  define('HTTPS_COOKIE_PATH', '/admin');
  define('HTTP_CATALOG_SERVER', 'http://avto-focus.com');
  define('HTTPS_CATALOG_SERVER', 'http://avto-focus.com');
  define('ENABLE_SSL_CATALOG', 'false');
  define('DIR_FS_DOCUMENT_ROOT', '/var/www/vh...../data/www/avto-focus.com/');
  define('DIR_WS_ADMIN', '/admin/');
  define('DIR_WS_HTTPS_ADMIN', '/admin/');
  define('DIR_FS_ADMIN', '/var/www/vh...../data/www/avto-focus.com/admin/');
  define('DIR_WS_CATALOG', '/');
  define('DIR_WS_HTTPS_CATALOG', '/');
  define('DIR_FS_CATALOG', '/var/www/...../data/www/avto-focus.com/');
  define('DIR_WS_IMAGES', 'images/');
  define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
  define('DIR_WS_CATALOG_IMAGES', DIR_WS_CATALOG . 'images/');
  define('DIR_WS_INCLUDES', 'includes/');
  define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
  define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
  define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
  define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
  define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
  define('DIR_WS_CATALOG_LANGUAGES', DIR_WS_CATALOG . 'includes/languages/');
  define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
  define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
  define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
  define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
  define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
  define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

  define('DB_SERVER', 'mysql.avto-focus.com');
  define('DB_SERVER_USERNAME', '.......');
  define('DB_SERVER_PASSWORD', '.....');
  define('DB_DATABASE', 'vh.....');
  define('USE_PCONNECT', 'false');
  define('STORE_SESSIONS', 'mysql');
  define('CFG_TIME_ZONE', '.....');
?>

 

[Zero222]

Is everything right here?

[♥ecartz]

You could try it with

  define('HTTP_COOKIE_DOMAIN', 'avto-focus.com');
  define('HTTPS_COOKIE_DOMAIN', 'avto-focus.com');

But otherwise you may need to wait until someone other than me has a chance to offer suggestions. 

[burt]

Matts suggestion above, should fix it.

[Zero222]

I did, deleted the cookies, but it didn't work

 

☹️

any other suggestions?

[Zero222]

can there be an error in the database?

 

create a new database?

[LeeFoster]

I have the same issue on a 1.0.7.7 site.

[burt]

This would likely mean that you have one (or more of);

• configure file incorrect
• incorrect admin password
• incorrect admin username

But it's hard to say without error messages or anything that could help to diagnose.

[LeeFoster]

8 minutes ago, burt said:

This would likely mean that you have one (or more of);

• configure file incorrect
• incorrect admin password
• incorrect admin username

But it's hard to say without error messages or anything that could help to diagnose.

Error message is - 

Quote

This page isn’t working

127.0.0.1 redirected you too many times.

 

• Try clearing your cookies.

ERR_TOO_MANY_REDIRECTS

I suspect it is to do with the fact I have my admin->configure.php and admin->local->configure.php or at the very least an issue with admin->local->configure.php

Here is the file -

const HTTP_SERVER = 'http://127.0.0.1/360v3'; // eg, http://localhost - should not be empty for productive servers
  const COOKIE_OPTIONS = [
    'lifetime' => 0,
    'domain' => '127.0.0.1',
    'path' => '',
    'samesite' => 'Lax',
  ];

  define('DIR_FS_DOCUMENT_ROOT', 'C:/xampp/htdocs/360v3/'); // where your pages are located on the server. if $DOCUMENT_ROOT doesn't suit you, replace with your local path. (eg, /usr/local/apache/htdocs)
  const DIR_WS_ADMIN = '/admin/';
  const DIR_FS_ADMIN = DIR_FS_DOCUMENT_ROOT . DIR_WS_ADMIN;
  const DIR_FS_BACKUP = DIR_FS_ADMIN . 'backups/';

  // leave blank or omit to use MySQL sessions
  const DIR_FS_SESSION = '';

  const HTTP_CATALOG_SERVER = 'http://127.0.0.1/';
  const DIR_WS_CATALOG = '/';
  const DIR_FS_CATALOG = DIR_FS_DOCUMENT_ROOT . DIR_WS_CATALOG;

// set default timezone if none exists (PHP 5.3 throws an E_WARNING)
  date_default_timezone_set(date_default_timezone_get());

// define our database connection
  const DB_SERVER = 'localhost'; // eg, localhost - should not be empty for productive servers
  const DB_SERVER_USERNAME = 'root';
  const DB_SERVER_PASSWORD = '';
  const DB_DATABASE = '360v3';

 

[LeeFoster]

Never mind, I got the correct details by installing a fresh version of 1.0.7.7 and then copied them into my admin->local->configure.php and all is working.

 

[Zero222]

All thanks. The error was on the hoster's side!!!