3bsstudio Posted May 28, 2020 Posted May 28, 2020 HI Please help as I'm tearing my hair out. I've changed 'Special Instructions:' throughout the site into 'Comments or Special Instructions:' and it works and shows up everywhere OK - except on the Invoice PDF which has the additional words 'Customer's comments:' before 'Comments or Special Instructions:' I've serached and searched and I cannot for the life of me find where this is being inserted. See screenshot of email order which is correct and PDF Invoice which is incorrect. The online invoice is totally corect too - just this PDF. Any help gratefully received. (Running osCommerce 2.2-MS2 | https://www.gasbottlesdirect.co.uk ) Thanks
burt Posted May 28, 2020 Posted May 28, 2020 PDF invoice is not standard in any version of osCommerce, therefore the best advice is; download a copy of your site download a program that can search files (eg beyondcompare or grepwin) search your files for the string "Customer's Comments" amend the file in which it is found. Your version went EOL (End Of Life) over a decade ago. You might want to think about upgrading to the latest version.
3bsstudio Posted May 29, 2020 Author Posted May 29, 2020 I've tried that - Dreamweaver can do search and could not find that string. Downloaded Beyondcompare as you suggested and that couldn't find it either? Totally stumped as to where it's coming from?
♥ecartz Posted May 29, 2020 Posted May 29, 2020 Did you search for Customer\'s Comments? The apostrophe would need escaped in a string, so an overly literal search might miss it. Always back up before making changes.
3bsstudio Posted June 2, 2020 Author Posted June 2, 2020 I searched every possible combination and still nothing. I am convinced it is embedded in the PDF template as it appears nowhere else except on the Credit Note PDF too. Any other suggestions?
3bsstudio Posted June 8, 2020 Author Posted June 8, 2020 I'm not sure we have added an addon to generate the PDF. I think this is done from within the clients EPOS system. Can't be 100% - is there any easy way to check - had a look through Modules but nothing there regards PDFs. Sorry to be vague but modules, etc was handled by someone else who is no longer with us.
♥ecartz Posted June 8, 2020 Posted June 8, 2020 How do you generate the PDF? Do you click a link on an osCommerce page? Or do you go somewhere else? If an osC page, which one and what actions do you do? Press a button? Does it link somewhere? Where? I don't want to grill you, but those are the kinds of things we would need to help you find what you need. All this assumes that it is not in the EPOS, as we wouldn't offer much help then. Always back up before making changes.
3bsstudio Posted June 15, 2020 Author Posted June 15, 2020 Finally, as I suspected the 'Customer's comments:' is added in the EPOS system on the PDF templates. That's now been commneted out and has gone. Thanks for all your suggestions.
KaneWilliam5 Posted March 18, 2021 Posted March 18, 2021 I even didn't try this pdf invoice yet. Fortunately, I need to this for the first. One of my clients is asking for a pdf invoice. How can I do that?
osCommerce-Official Posted March 18, 2021 Posted March 18, 2021 Would like to note PDF invoice is a standard built in feature in the new osCommerce v4
♥14steve14 Posted March 19, 2021 Posted March 19, 2021 16 hours ago, osCommerce-Official said: Would like to note PDF invoice is a standard built in feature in the new osCommerce v4 Is it possible to email those invoices to a customer when the order status is changed? REMEMBER BACKUP, BACKUP AND BACKUP
osCommerce-Official Posted March 19, 2021 Posted March 19, 2021 24 minutes ago, 14steve14 said: Is it possible to email those invoices to a customer when the order status is changed? Yes, it is! There's a configuration setting "PDF Invoice Attach - Order Statuses" - and there you can configure when to attach a PDF invoice to order status update emails.
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