KennyL Posted June 27, 2003 Posted June 27, 2003 It is proccessing with authorize.net but when it tries to relay i get this message, it seems like it is timing out. any ideas? --------------------------------------------------------------------------------- An error occurred while trying to report this transaction to the Merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card. This transaction has been approved. It is advisable for you to contact the merchant to verify that you will receive the product or service. --------------------------------------------------------------------------------- my relay URL is: https://www05.powweb.com:11531/store/catalo...out_process.php
pauljykim Posted July 5, 2003 Posted July 5, 2003 Hi Kenny, I'm having the same problem... :( I tried to find the solution everywhere. It's funny b'cuz it looks like you're hosting with powweb, and I'm currently using powweb as my host too. I contacted them, and they told me to cancel my account and go with another hosting company... but i'm sure that there are many other people out there running osC on powweb server. Have you had any luck yet? I've been working to fix this problem for past 3 days now!!! ARGH! I'm still searching for answers... I'll post it if i find it.. and can you inform me if you find the solution? Thanks! Paul
ehask Posted July 5, 2003 Posted July 5, 2003 Which version are you using??? I get error processing your cc I have account in Test mode with a Transaction Key and username. Is the username the same one he uses to log into secure.Authorize.net?? Thanks for any help Eric Haskins Owner Rackspeed.net
pauljykim Posted July 5, 2003 Posted July 5, 2003 Hi Eric, I'm using the version: osCommerce: 2.2-MS1 payment gateway: authorize.net The username is the same one used to log into https://merchant.authorize.net/ I'm currently also in the test mode as well... but still getting error messages... it would not return back to my website after I press confirm button. Anyone has a step by step instruction to solve this problem? Are there any codes that I have to manually configure for the "catalog/checkout_process.php" file? The SSL is set to "false" on many lines... personally I do not know what any of these codes mean... but I'm thinking maybe they should be set to "true" instead of "false" for SSL. Help!
ehask Posted July 5, 2003 Posted July 5, 2003 If your cart is hosted on an ssl (secure site) it should be yes?? Man I would think there would be some Authorize.net people on here. Getting ready to tell my customer to buy a cart that I know works Eric
pauljykim Posted July 5, 2003 Posted July 5, 2003 I get the same result whether or not I have SSL set to "false" or "true"... this is really driving me nuts. :cry:
KennyL Posted July 5, 2003 Author Posted July 5, 2003 this sucks this error has been troubling me for the last 2 weeks ah!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
pauljykim Posted July 5, 2003 Posted July 5, 2003 I hear you kenny... man... i'm supposed to be enjoying my 4th of july weekend, but my a$$ is sitting in front of my computer trying to figure out this cr@p! but i'm sure the answer will surface in due time... i'll keep you in mind kenny if i find the solution... just inform me too if you find the solution. i just had a live chat with authorize.net tech support for half an hour, but no luck in solving this problem... i think the problem might be the mySQL performance on powweb... maybe i need to upgrade mySQL even if i have to pay a little more fee... but this i'll try to find out from powweb after the weekend to see if i need to upgrade mySQL. :roll:
ehask Posted July 5, 2003 Posted July 5, 2003 http://www.oscommerce.com/forums/viewtopic.php...t=authorize+net Dont know if this will help any ??? I cant get the code posted here to print the response & reason codes. It did answer some questions Eric
ehask Posted July 5, 2003 Posted July 5, 2003 My customer actually leases a whole server from me (he has 5 Domains and a partner with 4 Domains) My problem was the server time was off by 4 hrs. So Authorize.net would reject the transaction due to this discrepency. Adjusted the time via ssh and Bam Getting tests to go thru no problem Eric Haskins Owner Rackspeed.net
pauljykim Posted July 6, 2003 Posted July 6, 2003 Kenny I figured it out!! Instead of using the SIM built in with the osC, download Bao Nguyen's following contribution. Dated: 11/11/2002 *Authorizenet ADC Direct Connection / AIM Method http://oscommerce.sunsite.dk/contributions...ber_10_2002.zip This is a better way to do it since it's more secured. I had some problem implementing this contribution, but it finally worked. Follow the steps exactly provided by Bao Nguyen's contribution. After implementing Bao Nguyen's contribution do this... What made it work for me was instead of using the "checkout_process.php" provided by Bao Nguyen's contribution, I used the original "checkout_process.php" file that came with osC. Go to admin section of your osC and go to Tool -> File Manager and change the "checkout_process.php" file " add the replace the following code // Need to be included before Authorizenet ADC Direct Connection require(DIR_WS_CLASSES . 'order.php'); $order = new order; // load the before_process function from the payment modules $payment_modules->before_process(); with this code // Need to be included before Authorizenet ADC Direct Connection require(DIR_WS_CLASSES . 'order.php'); $order = new order; //************************************************************ // Authorizenet ADC Direct Connection // Make sure the /catalog/includes/class/order.php is included // and $order object is created before this!!! if(MODULE_PAYMENT_AUTHORIZENET_STATUS) { include(DIR_WS_MODULES . 'authorizenet_direct.php'); } //************************************************************ // load the before_process function from the payment modules $payment_modules->before_process(); It is already provided in the instruction of Bao Nguyen's contribution. But doing this manually worked for me. Good luck!!!
pauljykim Posted July 6, 2003 Posted July 6, 2003 Powweb's cURL path is /usr/local/bin/curl Not /usr/bin/curl *Use the following path below* /usr/local/bin/curl
xtremelyfit Posted July 9, 2003 Posted July 9, 2003 My customer actually leases a whole server from me (he has 5 Domains and a partner with 4 Domains) My problem was the server time was off by 4 hrs. So Authorize.net would reject the transaction due to this discrepency. Adjusted the time via ssh and Bam Getting tests to go thru no problem Eric Haskins Owner Rackspeed.net Eric, I've been having the exact same problem - authorize.net not able to to post receipt to my web site. I'm not sure I understand your solution. What doe the server time have to do with it? For me, there is no problem if I'm running in non-secure mode, just in secure mode (on a separate secure server). Could you give me a little more insight on how you fixed the problem so I can tell my webhost support people what needs to be done? Thanks. Paul Rose www.xtremelyfit.com
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